Cancelling Dreamwork, and how refunds work
You can cancel a paid Dreamwork plan anytime, in the app or by emailing [email protected]. Your paid features stay on to the end of the period you paid for, then your account goes back to the Free plan. Except where the law requires a refund, payments are non-refundable. If you think you were charged in error, email us within 30 days and we will review it.
Cancelling and refunds: FAQ
Can I cancel Dreamwork anytime?
Yes. Paid plans bill monthly or quarterly, with no annual contract, and you can cancel at any point in a billing period. Cancelling stops the next renewal; it does not end the period you have already paid for.
How do I cancel my Dreamwork subscription?
Open billing in the Dreamwork app and cancel in the Stripe customer portal, or email [email protected] and ask us to cancel.
What happens to my account after I cancel?
Your paid features stay active through the end of the period you already paid for. Then your account reverts to the Free plan: unlimited matches, and a tailored resume and cover letter for 5 jobs a day.
Does Dreamwork give refunds?
Except where required by law, payments are non-refundable. There are no refunds or credits for partially used periods, downgrades, or unused allowances, and Dreamwork does not prorate the unused part of a billing period when you cancel.
What if I was charged in error?
Email [email protected] within 30 days and Dreamwork will review the charge in good faith. Contact us before opening a chargeback or payment dispute: under the Terms, if you dispute a charge instead of contacting us first, Dreamwork may suspend or terminate your account and paid access.
What happens when the free trial ends?
New accounts can try Pro free for 7 days, then it's $39 a month unless you cancel. Cancel before the 7 days end and you aren't charged. The trial is for Pro only, one trial per account, and checkout asks for a card.
Does my plan renew automatically?
Yes. A paid plan renews for another period of the same length until you cancel, and each renewal is charged at the then-current price plus applicable taxes. Checkout and the customer portal show how often you are billed and what you pay.
Can the price change?
Dreamwork may change prices as the product develops. Before a price increase to your plan takes effect, you are told by email or in the product, the new price applies from your next renewal, and you can cancel before it takes effect.
What happens to my subscription if I delete my account?
Deleting your account cancels any active Dreamwork subscription immediately and deletes your profile, resumes, applications, messages, and account data. It cannot be undone, and closing your account does not entitle you to a refund of fees already paid, except as required by law.
Who processes my payment?
Stripe. It processes and stores your card details, and Dreamwork does not store full card numbers. If a charge fails, Dreamwork may retry it and suspend or downgrade your paid features until the payment is resolved.
The full terms
These answers restate section 08 of the Terms of Service (“Plans, billing, and subscriptions”), last updated October 23, 2026. The Terms are the full text, and they govern where this page is shorter. Questions about a charge go to [email protected].
More from Dreamwork
Last reviewed November 4, 2026. Dreamwork home · Research · How-to guides