Assume a vital position as a key member of a high-performing team that delivers infrastructure and performance excellence. Your role will be instrumental in shaping the future at one of the world's largest and most influential companies.
As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
As a Lead Infrastructure Engineer at JPMorgan Chase within the Infrastructure Platforms team, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. Continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise.
Job responsibilities
- Applies technical expertise and problem-solving methodologies to projects of moderate scope and executes creative solutions for design, development, and technical troubleshooting for problems of moderate complexity
- Uses enterprise-authorized AI capabilities within the work environment to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data according to sensitivity and security requirements.
- Applies reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues and validate remediation options, ensuring changes are traceable/auditable and aligned to resiliency and security expectations.
- Build, deploy, migrate, and operate network perimeter DMZ switching and routing environment
- Support and troubleshoot DMZ switching and routing designed networks
- Deploy and maintain scripts for device pave/repave and automate day-to-day tasks
- Upgrade DMZ switches and routers with new code and software
- Perform service delivery troubleshooting with T3 teams and vendor management
- Coordinate cross-team collaboration with stakeholders
- Follow JPMorganChase processes designed to minimize risk to the environment
- Communicate effectively and drive problem solving during incidents and changes
Required qualifications, capabilities, and skills
- Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
- Apply technical expertise and structured problem-solving methodologies to projects of moderate scope, delivering creative solutions for design, development, and troubleshooting of moderately complex issues
- Use enterprise-authorized AI capabilities to accelerate infrastructure analysis and design documentation, validating outputs and handling operational data per sensitivity and security requirements
- Drive a workstream or project across one or more infrastructure engineering technologies, partnering with other platforms to architect and implement changes that resolve issues and modernize processes
- Assess upstream and downstream data, systems, and technical implications, and advise on mitigation actions
- Apply reuse-first, AI-assisted practices within delivery and automation routines to identify recurring issues, evaluate remediation options, and ensure changes are traceable/auditable and aligned to resiliency and security expectations
- Build, deploy, migrate, and operate network perimeter DMZ switching and routing environment
- Support and troubleshoot DMZ switching and routing designed networks, including service delivery troubleshooting with T3 teams and vendor management
- Deploy and maintain scripts for device pave/repave and automate day-to-day tasks, including upgrading DMZ switches and routers with new code/software and coordinating with stakeholders while following JPMorgan Chase processes to minimize risk
- Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows with strong validation habits and awareness of data sensitivity.
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations.
Preferred qualifications, capabilities, and skills
- Leverage network security technologies such as firewall, proxy, and load balancer
- Support internet services traversing through the DMZ
- Apply Agile methodologies like Kanban and Scrum
- Demonstrate leadership and collaboration skills in a large enterprise environment
- Take initiative and work independently and collaboratively across teams
- Obtain/hold CCIE certification (or equivalent advanced networking certification