TAKRAF Australia Pty Ltd is part of a global engineering group delivering large-scale materials handling and mining solutions.
We are looking for an experienced and proactive Site Technical Advisor to join our team.
This is a full-time field-based role, based in Perth, reporting to the DELOKOR Aftermarket & Services Manager.
In this role, you will provide technical expertise during site maintenance shutdowns, support customers in the use and troubleshooting of our mineral processing equipment and conduct regular on-site visits to deliver hands-on assistance.
This is an engaging position that blends technical problem-solving, customer interaction and sales.
Key Responsibilities
Provide service, maintenance, and technical support during field visits and shutdowns.
Undertake customer visits to promote company’s goods and services
Train and educate customer operators on safe and correct plant operation.
Diagnose technical issues and implement effective solutions.
Manage installations, repairs, commissioning, and ongoing maintenance services.
Maintain site visit schedules and produce timely service reports.
Identify opportunities to grow business at customer sites.
Maintain regular communication and build strong relationships with customers.
Continuously develop technical knowledge of products and services.
Follow company procedures, safety protocols, and collaborate with the technical team.
Skills & Experience
Must have Field service experience in the mineral processing equipment in the mining industry.
Experience with solid-liquid separation equipment and processes, such as thickening, filtration or flotation - Highly desirable and a distinct advantage.
Strong troubleshooting, repair, and technical support skills.
Excellent customer service and communication abilities.
Team player with initiative, adaptability, and problem-solving skills.
Proficient with mobile tools and Microsoft Office.
Flexible to work varying schedules and meet site requirements.
Benefits:
Site and Travel allowances available, in accordance with the company policy.
Enjoy flexible hybrid working from both the office and home after successfully completing your probation period, in accordance with the company policy.
Access professional growth and development opportunities.
Access to novated leasing arrangements, providing a flexible and tax-effective way to finance a vehicle.
Entitlement to paid parental leave in accordance with the National Employment Standards (NES) and Company policy.
Access to our Employee Assistance Program for you and direct family members.
Why Join TAKRAF?
Be part of a globally recognised engineering group delivering complex solutions for the mining and bulk materials handling industries.
Take pride in joining a company with 300 years of engineering heritage and innovation.
Work with a highly experienced team, backed by strong local and global support.
Applicants must hold valid Australian working rights. Visa sponsorship is not available for this position.