Equine Receptionist
Permanent Full time (40 hours per week)
We are on the lookout for a superstar receptionist to join our amazing admin team.
The Role:
As the first point of contact and face of our practice, you will play a pivotal role in delivering exceptional service to our clients by phone, email, and in person, while coordinating appointments across a busy team of veterinarians.
This is a dynamic role that extends well beyond traditional reception duties. Success requires exceptional organisation, attention to detail, and the ability to manage multiple tasks simultaneously. You will be responsible for coordinating appointments, equipment and nursing requirements, processing laboratory submissions, managing prescriptions, handling deposits and payments, maintaining accurate records, and ensuring all administrative processes are completed thoroughly and correctly.
The ideal candidate understands that every step matters. Accuracy and consistency are essential, with a strong commitment to following procedures and ensuring no critical detail is overlooked. Your ability to keep information secure, maintain organised schedules, and complete tasks comprehensively will be key to supporting the smooth operation of our practice.
This is a permanent, full-time position, Monday to Friday, 8:00am to 5:00pm, with an immediate start available.
What we can offer:
· An attractive remuneration package, including health insurance
· Paid Birthday day off
· Free on-site parking
· A fun and supportive work environment
Our ideal candidate will have:
The ability to work under pressure, in a fast past environment, exceptional multitasking and time management skills required to meet deadlines.
A clear, concise, and pleasant communication style (both written and verbal).
A genuine, friendly and approachable personality.
An eye for detail, with strong numerical skills.
Above average skills in common computer suites such as Microsoft word, excel, outlook, etc. We are happy to train the right person in the use of our inhouse veterinary software.
Excellent customer service skills in answering phones, email queries and walk-in customers.
Can hit the ground running and work well within a team environment.
Knowledge of the equine industry.
Previous experience working with Ezyvet practice management software would be advantageous but not essential.
At least 2 years administration experience or receptionist experience.
About Us:
Waikato Equine Veterinary Centre is a full-service equine clinic located in the heart of Waikato. With our state-of-the-art facility and highly experienced team, we cater to all equine athletes and leisure horses with fourteen veterinarians, ten nurses, and nine office staff. We enjoy working as a team and providing the best possible service and care to our patients.
If this role sounds like a good fit for you, then please send your cover letter and CV to [email protected]. Applications close on 20th November 2026.
Applicants will need to be eligible to work in New Zealand with no restrictions.