**Hourly Wage: $16.00 - $20.80/ hr.**

Improving Lives. Improving Communities.

LRADAC offers a wide array of prevention, intervention and treatment programs in both Lexington and Richland counties, so when you join our team, you are truly improving lives and improving communities. As a part of our dedicated staff, you will be a part of innovative programs and services taking a proactive approach to fighting addition and drug misuse in our schools, businesses, and neighborhoods. We tailor our programs to meet the ever-changing needs of the communities we serve. Our prevention, intervention and treatment programs spread the message that there is hope and that substance misuse and addiction are preventable and treatable.

In this position, under the supervision of the POE Manager, provide administrative and operational support by performing the following duties. Under the supervision of the VP of Clinical services, provides coverage as needed for conducting HIV testing, and educates, counsels and aids individuals dealing with substance use disorders in addressing their HIV status and HIV risk reduction.

Position Logistics

37.5-hour work week (5-day work week)
Routinely 8:00 AM - 5:00 PM shifts Monday - Thursday, 8:00 AM - 12:00 PM Friday
Flex Schedule and occasional overtime as approved by supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following:

Admissions & Customer Service:

Assist with processing the point of entry to include greeting patients, verify identity, and accurately enter information required including demographics, payment source and other information required for admission into electronic health record system.
Explain legal consents, program forms, and other intake information during the point of entry process while obtaining necessary signatures.
Obtains insurance information for patients with third party coverage. Enter the payment source in the patient database and notify appropriate staff.
Update the assessment center schedule accurately and timely to ensure patients are moving along through the process.
Schedule and enter the intake activity immediately following the intake.
Answer patient questions regarding the admission process or refer to appropriate program staff to assist.
Immediately verify third party eligibility and notify the appropriate staff.
Handle patient inquiries regarding their account.
Process financial assessment applications.
Collect payments and enter them on the cash sheet.
Serve as POE & front desk backup to include backup to the Richland site.

Third Party Insurance:

Acts as liaison for patients concerning third party reimbursement.

Obtains insurance information for patients with third party coverage and enters the payment source (s) in the patient database.
Contacts third party payers to obtain information concerning benefits and initial authorization.
Investigates denials and complete appeals as necessary.
Post insurance payments to patient account system.
Submit corrected claims to third party insurance carriers.
Completes follow-up and contacts third party payers for unpaid insurance claims.
Post managed care adjustments to patient database when applicable after research and confirming contractual obligations.
Escalate denials to the Patient Accounts Director as necessary.
Utilize and update collection dashboard to monitor unpaid claims.

Minimum Education and/or Experience

A high school diploma or GED is required.
An Associate’s degree (A.A.) or equivalent from a two-year college or technical school is desired.
Six months to one year related experience and/or training are also required; or equivalent combination of education and experience.

Please complete the online application to include all current and previous employment history and education. A resume cannot be substituted for completing the employment history and educational fields of the employment application. Incomplete applications will not be considered.

All LRADAC campuses are smoke-free/tobacco-free. This includes all nicotine-related products (cigarettes, e-cigarettes, vaping device, pipe, cigar, or using smokeless nicotine such as snuff, chewing tobacco, snuff and spit less tobacco).