Our client is a busy, family-run drainage and civil business in Rotorua, and they’re looking for a capable Office Administrator to take ownership of the day-to-day office while the team are out getting the job done onsite. This is a great opportunity for someone who enjoys variety, likes being the go-to person, and can confidently keep customers, jobs, invoicing and admin on track.

What you’ll be doing

• Being the friendly first point of contact for customers
• Responding to enquiries and arranging quotes
• Keeping job information, records and data accurate and up to date
• Preparing and sending invoices
• Following up outstanding payments
• Supporting the wider team with general office administration
• Helping keep everything organised behind the scenes

What we’re looking for

• Previous administration and/or customer service experience
• Strong data entry skills and excellent attention to detail
• Confident communication skills, both over the phone and by email
• Someone organised, reliable and happy to work independently
• A practical “see it, sort it” attitude
• Experience with Xero and/or Fergus would be a big advantage

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