Qualtrics XM Consultant
Skill Category: Application Development – Microsoft
Sub-Con: INR 1,00,000 per month
Role Overview
We are seeking an experienced Qualtrics XM Consultant with strong expertise in Qualtrics XM and XM Discover to join our team. The ideal candidate will have a proven track record in implementation, configuration, and technical support within enterprise environments, along with excellent communication skills and the ability to work across cross-functional teams.
Key Responsibilities
Hands-on implementation and configuration of Qualtrics XM and XM Discover.
Provide second-level support for Qualtrics-related issues including survey logic debugging, workflow troubleshooting, and defect resolution.
Manage API integrations, system connectivity, and automated workflow creation/maintenance.
Support data collection processes, monitor data quality, and enable actionable insights through structured outputs.
Collaborate with IT, digital, and business stakeholders to ensure seamless delivery.
Utilize tools such as Confluence, Jira, Microsoft Office, and Power BI for reporting, troubleshooting, and validation activities.
Mandatory Skills
Qualtrics XM
XM Discover
Strong technical experience in API integrations and workflow automation
Data handling, reporting, and analytics support
Qualifications
Minimum 7+ years of total experience
Excellent communication skills (verbal and written)
Strong organizational skills with the ability to manage multiple tasks effectively
Experience in hybrid work environments
Interview Process
2 Rounds of interviews
General shift timing (no weekend/on-call support required)
Additional Notes for Recruiters
Candidate must have ≤15 days notice period or be serving notice.
Submissions must include the Candidate Profile Submission Tracker under Attachments → Other Documents in ATS.
Submissions without the tracker or incomplete details will be automatically rejected.
Confirm whether the candidate will be on your payroll for sub-contract submissions.