SUMMARY: Serves under the Carl T Curtis I.T. Administrator/Site Manager in the areas of computer system hardware, networking, security/surveillance, specialized software (per dept. needs), RPMS/EHR support.

ESSENTIAL DUTIES and/or RESPONSIBILITIES include the following:

Receives various work assignments that provide knowledge and expertise in operational computer programs, procedures and problems related to systems, hardware and software management
Handling patron technical support cases through phone and email submission
Updating the organization's website with tech tips and brief documents
Evaluating system potential through assessing compatibility of new programs with existing programs
Improving existing programs by evaluating objectives and specifications, reviewing proposed changes, and recommendations
Maintaining system functionality by testing computer components
Achieving computer stem objectives through collecting relevant data, identifying, and evaluating options and suggesting a course of action
Maintain client confidence by keeping their information confidential
Preparing reference material for users by drafting operation instructions
Inventory and procurement responsibilities
Responds to the needs and questions of users concerning their access of resources on the systems
Sets up and maintains computer systems and software necessary for training
Handles all aspects of Employee badges-hardware, materials, software and access in conjunction with Human Resources.
Maintains surveillance DVR/camera-hardware and software
Troubleshoots and maintains all printers, copiers and scanners
Maintains, cleans and monitors the server room including environmental temperature
Responsible for clean install's per IHS specifications for all computer(s) and or device(s)
Maintains required Security Awareness training for all staff and new hires, ensures new hires complete training in a timely manner and also that employees complete the annual training in due time
Upgrades and maintains software via update/upgrade i.e. Software update(s) Windows update(s), Java update(s) etc.
Learns basic knowledge and becomes familiar with the IHS RPMS and EHR software and components by shadowing the Clinical Applications Coordinator and attending IHS training for said software

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties.

EDUCATION and/or EXPERIENCE:

Incumbent must have an A.A. Degree in computer related field and two years of experience working with a computer system, preferably in a health care environment.
Minimum requirements are a high school diploma or G.E.D. with formal training in related field.

KNOWLEDGE, SKILLS, and/or ABILITIES:

Network design and implementation
Exceptional vendor relationships
Outstanding knowledge of software maintenance
Excellent problem solving and analytical skills
Load balancing and scalability
Database performance modification
Software performance modification
Process improvement.

PLEASE NOTE: P.L. 93-638, Indian Preference and Tribal Employment rights Ordinance. (T.E.R.O) will be practiced; however, all qualified applicants will be considered.

IF YOU ARE INTERESTED, PLEASE SEND APPLICATIONS RESUME TO:

OMAHA TRIBE OF NEBRASKA

ATTN: HR DEPARTMENT

P.O. BOX 368

MACY, NEBRASKA 68039

EMAIL: [email protected]