Snowy River Gold Mine | Reefton, West Coast

Competitive Salary + Private Health Insurance + Accommodation Allowance
5:2 Roster | Camp Accommodation & Meals Provided

Be the Connection Between a Growing Gold Mining Operation and Its Community!

We are seeking an experienced Community Liaison Officer to be the key link between the operation and the local community, ensuring open communication, meaningful engagement, and positive stakeholder relationships.

About the Role

Based in Reefton, you will be responsible for building and maintaining strong relationships with local stakeholders, managing community engagement initiatives, coordinating events and sponsorships, and ensuring community concerns are addressed professionally and respectfully.

This is a highly visible role that will suit someone who enjoys working with people, building trust, and creating positive outcomes for both the business and the wider community.

Key Responsibilities

Community Engagement & Relationships

Act as the primary point of contact for community stakeholders.
Build strong relationships with residents, businesses, schools, service providers, community groups, and local organisations.
Support engagement with mana whenua and Papatipu Rūnanga.
Maintain regular communication with councils, community boards, emergency services, and other stakeholders.
Deliver community engagement initiatives including site tours, open days, newsletters, social media updates, and community information sessions.
Provide proactive communication regarding operational activities that may impact neighbouring properties.
Represent the organisation professionally at community events and meetings.

Complaints, Concerns & Enquiries

Manage community enquiries, feedback, and complaints across multiple communication channels.
Investigate issues and coordinate responses with site-based teams.
Escalate sensitive or significant matters when required.
Monitor recurring themes and identify opportunities for improvement.
Maintain positive relationships while resolving concerns in a timely and professional manner.

Community Liaison Group Coordination

Coordinate quarterly community liaison meetings.
Prepare meeting agendas, presentations, updates, and action reports.
Record and distribute meeting minutes.
Track actions and commitments through to completion.
Maintain accurate records relating to stakeholder engagement activities.

Sponsorships, Donations & Community Events

Promote and administer community sponsorship and donation programmes.
Review applications and coordinate approval processes.
Manage budgets and expenditure tracking.
Coordinate community events, sponsorship activities, logistics, branding, and attendance.
Monitor programme outcomes and community impact.

Reporting & Administration

Maintain stakeholder, engagement, complaints, sponsorship, and action registers.
Ensure records are accurate, compliant, and audit-ready.
Prepare monthly engagement and community performance reports.
Draft community communications including newsletters, website content, notices, and social media updates.
Support compliance reporting and stakeholder engagement obligations.

About You

To be successful in this role, you will bring:

Experience in community engagement, stakeholder relations, communications, public relations, local government, iwi engagement, customer relations, or a similar people-focused role.
Exceptional communication and relationship-building skills.
The ability to engage effectively with diverse stakeholders, from community members through to senior leaders.
A calm, empathetic, and solutions-focused approach when handling challenging situations.
Strong organisational and event coordination skills.
Excellent written communication and report-writing abilities.
Experience using Microsoft 365 and stakeholder management databases or registers.
High levels of integrity, professionalism, and discretion.
A genuine passion for supporting communities and building positive relationships.

Why Join Us?

Competitive remuneration package
Private Heath Insurance
Accommodation allowance
Company bus to and from Greymouth and Reefton daily
Long-term career stability with a growing organisation
Ongoing training and professional development opportunities
Employee wellbeing and assistance programmes
Supportive, values-driven workplace culture

Ready to Make a Difference?

If you're passionate about community engagement and want to play a meaningful role in helping a growing organisation build lasting relationships and positive community outcomes, we'd love to hear from you.

Apply online today or contact Megan on 021 409 025 for a confidential discussion.

IMPORTANT:

Applicants must have the current right to work in New Zealand (no visa sponsorship available).
All applicants will undergo Pre-employment Reference Checks, Drug and Alcohol screening, Medicals, along with a Ministry of Justice Criminal Record Check to determine employment suitability.