Required Skills
· 2+ years of technical inventory experience [strong hardware/software support]
· Strong experience with formulas in Excel (or G sheets), such as V-lookup/X-lookup
· Experience managing and tracking IT Hardware or procurement of hardware/software
· Experience with data entry and ticketing systems (preferably JIRA)
· Experience with physical counts/auditing of IT hardware
· Excellent customer service and the ability to interact with clients
· Must be able to lift/move 25lbs and be able to assist in unboxing equipment
Preferred Skills
What will make a candidate stand out:
· Familiarity with ZIP
· Familiarity with CMDB
· Vendor management experience
· Software licensing/renewal experience
· PowerShell experience
Day-to-Day
IT Asset Management Coordinator – this person will be joining the user technology deployment team who are responsible for supporting the 1,800+ users based in their NYC headquarters. Daily responsibilities will include:
· Tracking entire life-cycle management for each asset in order to maintain warranty, refresh data and end of life data information
· Submit purchase requisitions for laptop/desktop peripherals, coordinating with purchasing team and User Support manager
· Process and coordination for all computer repairs with vendors
· Provide timely communication on issue status and resolution
· Maintain ticket updates for all reported incidents
· Physical counting/audits of all IT Hardware
· Support for the IT Service Catalog for the company technology's implementation and upkeep
· Incorporate unit costs and stock levels into Total Cost of Ownership (TCO) models for business technology for all products and services
Required Skills : Computer
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No