Manager, Platform Development, Operations and AI Clerk Grade: 11/12 Annual Salary Range: $154,231 - $178,369 + superannuation Employment Type: Ongoing, Full-time Location: Sydney About the Data Analytics Centre The Data Analytics Centre helps NSW Government agencies use data,
analytics and artificial intelligence to address complex policy and
service-delivery challenges. We bring together trusted platforms, specialist
expertise and practical innovation to help agencies deliver better outcomes for
the people of NSW. The opportunity The Manager, Platform & AI Engineering is a senior technical and
people leadership role responsible for the engineering capability that
underpins DAC platforms and customer solutions. You will lead engineers, set
technical direction and remain close enough to delivery to guide architecture,
resolve complex issues and ensure solutions are secure, reliable, scalable and
supportable. You will work across cloud platforms, data services, software
engineering and AI-enabled solutions, partnering with delivery teams,
architects, security specialists, customers and vendors. The role balances
strategic platform evolution with disciplined execution, operational resilience
and measurable customer outcomes. What you will do What we are looking for Capabilities that will be highly regarded Why join us This is an opportunity to lead at the intersection of data,
platforms and AI, where your decisions will directly shape how government teams
build, govern and operate digital capabilities. You will work with a talented
multidisciplinary team, solve meaningful problems and help establish
engineering patterns that can be reused across NSW Government. How to apply Submit a cover letter of no more than two pages and an up-to-date
resume of no more than five pages. Your application should demonstrate how your
experience aligns with the role and outcomes described above. Applicants
invited to interview may be asked to complete additional assessments. There are
no separate selection criteria to address.
Data Analytics Centre (DAC)
Salary Grade 11/12, with the base salary for this role starting at $154,231 base plus superannuation
Click Here to access the Role Description .
For enquiries relating to recruitment please contact Meg Rapley via [email protected].
Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.
Click here to view our approach on the use of AI in recruitment.
A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role.
Closing Date: Monday 9 November 2026 at 11:59pm
Careers at Department of Customer Service
A career at the Department of
Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform
that benefits people across NSW. We are focused on delivering excellent customer service, digital
transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive
workplace
The strength of our workforce lies in its diversity and embracing
difference, while the key to our success is leveraging the contributions of employees with different
backgrounds and perspectives.
You can view our full diversity and inclusion statement here.
We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or [email protected].
For more information, please visit
Information on some of the different types of disabilities
Information on adjustments available for the recruitment process