JOB DESCRIPTION
OUR VISION AND VALUES
Our Vision:
To be leaders in high-quality lighting solutions in Australasia.
Our Values:
Innovation: We lead through embracing new ideas, smart thinking and continuous improvement.
Integrity: We do what's right - through consistency, honesty and respect.
Teamwork: We collaborate to achieve exceptional outcomes.
OUR COMPANY
Switch Lighting is an award-winning business, recognised for our world-renowned architectural LED lighting products that are designed, engineered, and assembled in Nelson, New Zealand. Our high-achieving team of dynamic lighting professionals are dedicated to enhancing New Zealand homes with the latest architectural lighting products and smart lighting solutions. At Switch Lighting, our staff are valued and rewarded, and you'll be joining a close-knit team of motivated individuals who are passionate about creating innovative lighting designs and solutions for our valued clientele.
WHAT WE OFFER
A varied, hands-on leadership role spanning purchasing, inventory, warehousing and shipping.
Support from the Operations Manager and training in our products and systems.
A collaborative team environment where people share knowledge and pitch in when needed.
A permanent, full-time position in Nelson, with opportunities to improve how we work.
PURPOSE
The Supply Chain & Logistics Lead is responsible for the effective day-to-day management of purchasing, inventory control, warehousing and shipping at Switch Lighting. The role ensures materials and products are available to meet production and customer requirements while maintaining accurate inventory, efficient processes and strong supplier relationships.
As the Operations Manager’s operational 2IC, the role leads the logistics team, supports supply planning and improves processes.
DUTIES AND RESPONSIBILITIES
Supply Chain Management and Purchasing
Plan material and component requirements against production schedules, customer demand, stock levels and supplier lead times.
Manage routine purchasing and purchase orders within approved budgets and delegated authority; follow up deliveries and resolve supply issues.
Maintain domestic and international supplier relationships, confirming pricing, delivery schedules and order requirements.
Coordinate imports, shipping arrangements and associated documentation, monitoring freight and landed costs.
Support supplier negotiations and purchasing agreements with the Operations Manager; escalate major commitments, price changes and supply risks.
Inventory and Stock Control
Maintain accurate inventory records, stock transactions, product locations and replenishment information in the inventory system.
Lead stocktakes, investigate variances and implement corrective actions.
Monitor stock movements, demand and slow-moving or obsolete inventory; recommend stockholding improvements to the Operations Manager.
Manage the warranty and product return process.
Warehouse and Logistics Operations
Coordinate the receipt, checking, storage, picking, packing and dispatch of materials and finished goods.
Arrange domestic and international freight.
Monitor order accuracy and delivery performance, communicating delays and priorities with relevant teams.
Maintain effective storage, handling and traceability, and an organised warehouse; provide hands-on cover when required.
Team Leadership
Lead the logistics team each day, allocating work, setting priorities and coordinating resources to meet operational needs.
Provide practical training, guidance and feedback, and promote accountability, teamwork and a positive working environment.
Monitor daily performance and address routine operational issues promptly, supporting the Operations Manager with team development.
Escalate significant staffing, conduct and performance concerns. Recruitment, formal performance management, employment decisions and senior people matters remain with the Operations Manager.
Health and Safety
Apply warehouse procedures, quality standards and safe work practices, and ensure team members are trained for their tasks.
Identify, report and address hazards and incidents promptly, escalating risks requiring additional resources or decisions.
Identify and segregate damaged, incorrect or non-conforming goods; maintain records and coordinate corrective action.
Maintain inventory documentation and traceability, and promote good housekeeping and continuous safety improvement.
Systems Reporting and Continuous Improvement
Support operational planning, problem-solving and implementation of new systems and procedures, providing information for the Operations Manager’s SLT reporting.
KEY EXPERIENCE AND KNOWLEDGE REQUIREMENTS
Proven experience in purchasing, inventory management, supply chain or logistics, with a sound understanding of warehouse operations.
Experience supervising or leading a team and coordinating competing operational priorities.
Practical knowledge of forecasting, replenishment, stocktakes, inventory accuracy and stockholding control.
Confidence using ERP or MRP systems and Microsoft Excel are critical.
Strong communication, organisation, numeracy and problem-solving skills; manufacturing or distribution experience would be advantageous.
PERSONAL ATTRIBUTES
Practical, proactive and solutions-focused, with strong attention to detail and accuracy.
An approachable and confident team leader who builds effective working relationships.
Commercially aware, with sound judgement and a clear understanding of delegated authority.
Well organised and able to prioritise, remain calm under pressure and communicate issues early.
Dependable and accountable, willing to be hands-on and follow work through to completion.
Committed to safe work, quality, teamwork and continuous improvement.
This list of duties is not exhaustive. Other reasonable duties may be required to meet business needs, consistent with the role.