About the role

We're looking for an experienced hospitality leader to join us for the summer season and help lead our Bistro team through one of the busiest and most exciting times of the year. This is a role for someone who knows hospitality, knows how to lead people and isn't afraid to roll up their sleeves and get stuck in.

This is about people as much as it is about service. You'll be expected to lead the operation, be visible on the floor and jump in when things get busy.

Your biggest impact will be developing our people.

Key responsibilities

• Lead the day-to-day hospitality operation through the busy summer season

• Be highly visible on the floor and lead by example

• Coach, mentor and develop the existing team

• Lift service standards, consistency and guest experience

• Work closely with the kitchen and FOH teams to create seamless service

• Support the team through busy summer trading and seasonal peaks

• Provide real-time coaching, feedback and training

• Manage rosters, service flow, reservations and day-to-day operational requirements

• Monitor sales, labour and operating costs

• Deal confidently with guest issues and operational challenges

About you

• 5+ years' experience in a senior hospitality management role, preferably within a quality bistro or restaurant,

• Genuine hands-on hospitality experience

• Knows how to run a great service

• Confident leading an established team

• Gets real satisfaction from developing people

• Can coach without micromanaging

• Calm, organised and decisive under pressure

• High standards but brings people with them

• Commercially aware and understands labour and cost control

• Comfortable with POS, reservations and hospitality systems