Job Description

Based on our internal equity review process, the starting hourly wage for this position will be $28.18
To allow for growth and salary progression the full hourly range is $28.18 - $38.58. Employees will have the opportunity to move through the posted range based on annual performance reviews and merit increase

Work where you play!
Join our team at Parks Tacoma to put your skills to use serving your community and making Tacoma a vibrant, healthy, and welcoming place to live.

Who We Are
Parks Tacoma is a CAPRA-accredited and AZA-accredited, independent park district that leads efforts to build a healthy, sustainable community. Located in Tacoma, Washington, Tacoma Parks’ mission is to create healthy opportunities to play, learn, and grow. The independent park district spans the city providing a wide range of life-enriching destinations and services, including 70+ parks, 80+ miles of trails, 1,000+ acres of urban forest, 66 playgrounds, four community centers, Point Defiance Zoo & Aquarium, Northwest Trek Wildlife Park, Point Defiance Park, and much more. Our work is guided by eight core values that are the foundation of our actions and goals: innovation, excellence, equity, inclusiveness, sustainability, accountability, safety, and fun.

Why You’ll Love it Here
Come work where you play! You will contribute to the overall vitality and well-being of your community when you work for Parks Tacoma, and you’ll do so as part of a supportive team of committed, passionate, and mission-driven professionals. The people of Parks Tacoma are the key to its success, and you just might be the next great addition to our team. You’ll receive a competitive wage, along with an attractive benefits package, including medical, dental, retirement, vacation, holidays, and much more. On top of that, you’ll wake each day knowing that you’re helping make Tacoma a great place to call home.

Position Information
Provides rental sales administrative duties at Parks Tacoma facilities, sports complexes and community centers. The position actively sells rental rental reservations to individuals, corporations and community groups to achieve sales targets.

In the performance of their respective tasks and duties all employees are expected to conform to the following:

Perform quality work within deadlines with or without direct supervision.
Interact professionally with other employees, customers and suppliers.
Work effectively as a team contributor on all assignments.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Observe applicable safety requirements, use safety equipment provided, implement appropriate safety practices at all times and report immediately any unsafe working conditions or hazards.

Essential Duties

Respond to rental inquiries with customized sales proposals emphasizing rental value, Parks Tacoma brand, features, and uniqueness.
Communicate venue guidelines and Park code regulations to renters and permit holders as they apply to their specific facility use.
Coordinate end-to-end rental administration by handling customer communications, contracts, event details, documentation, payments, and receipts, and ensuring accurate transfer of event information and setup requirements to on-site personnel.
In collaboration with Supervisor, review post-rental checklists and issue damage deposit refunds.
Work regularly in venue management/registration software systems.
Conduct outbound sales calls, attend meetings, and host venue and open house tours with rental prospects.
Attend appropriate trade shows, open houses, community events, and business district meetings.
Communicate regularly and effectively with wide range of Parks Tacoma staff involved in rental process.
Create and distribute signs and reports to other Parks work groups as assigned.
Operate a motorized vehicle to travel to multiple locations to carry out essential duties. Adhere to all driving laws and safety rules.
Perform other duties as assigned.

Minimum Qualifications

At least 18 years of age.
At least one year of in-person or remote sales, customer service, or sales operations experience required.
A minimum of one year of experience working with event registration, ticketing, or point-of-sale (POS) systems is required.
Must be proficient in computer skills, preferably Microsoft Office software.
Must be able to work weekday hours with some evenings, weekends, and holidays, occasionally, as assigned
Possess a valid driver's license with an acceptable driving record (a current driving abstract will be requested during the reference process at applicant's expense.)
Obtain a valid First Aid and CPR Card within the probationary period.

Additional Information

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PARKS TACOMA IS AN EQUAL OPPORTUNITY EMPLOYER
All qualified persons will be considered for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, political affiliation, disability or any other merit factor. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veterans, persons of disability and/or persons age 40 and over are encouraged to apply.

Parks Tacoma employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

Parks Tacoma is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resources at hr@parkstacoma.gov.

Employment is subject to a national background check.

This position is an at-will position with no written or implied contractual agreement.