You will oversee the safety and security operations of the hotel, ensuring that all guests, staff, and property are safe and secure. You will develop and implement security policies, conduct risk assessments, and lead the safety team to ensure compliance with local safety regulations and hotel policies.
Here’s what you’ll do during a typical day:
Leadership & Team Development: Lead and mentor the safety and security team, manage scheduling, and ensure readiness for emergencies.
Operational Security & Risk Management: Oversee daily security operations, conduct risk assessments, and implement preventive measures.
Emergency Planning & Response: Develop and execute emergency protocols; lead incident response and coordinate with emergency services.
Compliance & Safety Audits: Ensure adherence to local regulations and hotel standards through regular audits and inspections.
Training & Staff Education: Deliver ongoing safety training and conduct drills to enhance staff preparedness.
Incident Investigation & Reporting: Investigate incidents, compile reports, and recommend corrective actions.
Collaboration & Stakeholder Communication: Work closely with internal departments and external agencies to maintain a cohesive safety strategy.
Proven experience in safety and security management, preferably in hospitality
Strong leadership skills with experience managing and training teams
In-depth knowledge of safety regulations, emergency planning, and risk mitigation
Excellent communication and interpersonal skills
Proficiency in English; additional languages are a plus
Relevant certifications in safety management, first aid, CPR, and fire safety
Flexibility to work nights, weekends, and holidays as needed