Minimum Qualifications

Required Experience and Education

Bachelor’s degree in business administration or a related field from an accredited university or college with five (5) years’ experience in collections, court management or governmental accounting; with two (2) years of supervisory experience.

Or any equivalent combination of education, experience, and training which provides the required knowledge, skills, and abilities. 

Certificates and Licenses Required

Deputy Clerk deputizing may be required. 

Must have or obtain by date of hire Texas driver's license applicable to job responsibilities, with a driving record acceptable to the County of El Paso.

In order to access the County’s network and systems, a personal mobile smart device is required by the hire start date. 

Typical Duties

Essential Duties

Manages the operation of a comprehensive financial recovery program with specific responsibility for the receipt, deposit and bookkeeping entries for funds recieved by the Financial Recovery Department;

Oversees the direction of daily operations and functions; plans, coordinates, and delegates tasks and responsibilities of workload in methods to expedite and meet deadlines;

Oversees department staff, including assigning and reviewing work, training, and professional development, completes performance evaluations, payroll processing, personnel actions, and making recommendations on hiring, terminating, and disciplining personnel; 

Oversees the direction of the interviews of litigants, the underwriting of payment agreements, the initiation of collection activity on past due cases, the preparation of documents necessary for the issuance of a capias pro fine, and the referral of uncollected balances to a collecting agency, law firm or similar entity used by the County to collect money payable under the Code of Criminal Procedure or under other law;

Plans, directs, and coordinates, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures;

Analyzes and interprets financial data, identifies problem areas; recommends actions to solve problems;

Performs audits within the department, and travels to remote locations; identifies problem areas and makes written recommendations and oversees actions to solve the problems at hand;

Develops financial and general office operation policies and procedures;

Creates manuals for financial procedures and functions within the department; 

Negotiates, oversees, and maintains contracts for the office, reviews terms and conditions, and submits contracts to County Attorney and Commissioner’s Court for approval;

Requests legal opinions from the County Attorney’s Office;

Keeps inventory of department equipment;

Coordinates the collection and disposition of inventory requests for the department, validates the requests for accuracy, and prepares department inventory disposition agenda items for Commissioner’s Court approval;

Submits and monitors requisition requests and purchase orders, including Capital Improvement Project (CIP) requests allocated to the department;

Approves purchases of supplies, equipment, and commodities;

Oversees the collection of cash bags, security and closing of division offices;

Provides access to cashiers on systems for cashiering; sets up cashiers in computer systems;

Ensures the accounting and disbursement to the Treasury of all monies collected from fees and fines from the office; prepares monthly reports to internal auditors and the Treasury for all monies collected and disbursed from office;

Oversees the preparation and classifies monies received; balances daily money transactions; prepares bank deposits; 

Monitors the departments daily, weekly, and monthly balancing; verifies balances to assure accuracy;

Participates and assists in the County Auditor’s Office in conducting internal and external audits and evaluations;

Implement office improvements as needed to ensure balancing and bookkeeping procedures are followed; 

Prepares correspondence on any returned checks from the public;

Oversees payroll processing and personnel actions approvals through various county systems; 

Compiles and maintains statistical databases and progress reports on office operations; enters financial trends for departments; develops and maintains performance measures;

Oversees the collection of costs, fines, and attorney fees for the various courts of El Paso County; meets with various department heads, judges and other elected officials via court hearings or information exchanges; 

Works with the Tax Assessor and Scofflaw and third-party collections service providers for collection of fees;

Participates in the development of the department’s strategic planning; reviews and evaluates department systems and operating procedures for compliance and achievement of established goals; assists in the development, maintenance and routine compilation and reporting of performance measures;

Reviews cases in default and coordinates requests for issuance and withdrawal of Capias Pro Fines and referrals for additional collection, as necessary;

Prepares and monitors the department budget; approves and monitors expenditures;

Prepares projected expense forecasts;

Identifies and recommends office budget transfers and amendments;

Monitors and evaluates all accounting functions to ensure all functions are performed in accordance with standard accounting principles, practices, and procedures; works directly with the County Auditor to ensure compliance;

Ensures the proper maintenance and repair of equipment and automated systems;

Oversees, approves, denies, and tracks employee leave requests and flextime. Ensures time used is accounted

Serves as liaison to courts, vendors, and other government entities to complete projects and tasks;

Coordinate and participate in vendor selection through the bid process, organizes and approves vendor payments;

Drafts and develops purchasing Request for Proposal (RFP), Request for Information (RFI), Request for Quote (RFQ) and other documents in preparation for the bids;

Works with subject matter expects to draft legislative talking points; 

Ensures compliance by applying updated legislative changes to office operations;

Coordinates with County Attorney’s Office and other related County entities as needed to respond to Open Records Request;

Enforces county, department and state compliance with department staff;

Serves as the liaison for the department with the Information Technology Department (ITD) to develop, implement, and maintain computer programs necessary for daily operations, automated systems, and provides technical assistance as requested;

Responds to questions, complaints, and issues from staff, public, and stakeholders;

Is administrator and security manager for automated systems;

Lead, plan or participate in meetings, training, and information sessions;

Stays abreast of new trends and innovations in the field;

Substitutes, if assigned, during temporary absences by performing delegated duties sufficient to maintain continuity of normal operations;

Commits self to providing excellent customer service and demonstrate commitment through cooperative team and individual efforts; and

Creates a high-quality work culture through participation in and emphasis on training and mentoring to develop leadership, management, and technical skills in self and all employees, including safety related training and skills.

Other Important Duties*

Performs such other related duties as may be assigned.

As members of the County of El Paso Emergency Response System, all El Paso County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to train on emergency response and/or perform certain emergency services at the direction of their supervisor.  

Job Summary

Summary of Position

The Financial Recovery Division Manager works under general direction, occupies the leading role in ongoing financial recovery efforts, compliance, and services; supports the County’s Strategic Plan by optimizing collection support to all departments, increases accessibility, and services to the public. Work responsibilities extend to leading, planning, directing, and controlling the efforts of the Financial Recovery teams in past due accounts and managing the development of staff within the County’s Budget and Fiscal Policy Department’s Financial Recovery Division. The incumbent is responsible for scheduling and overseeing the daily operations of the division, managing clerical staff, preparing the daily consolidated cash counts and deposit reconciliation, and performing a variety of financial recovery efforts related to the department’s needs.

Additional Information

Organizational Relationships

Reports to: Executive Budget Director and/or Assistant Director of Budget & Fiscal Policy 

Directs: Administrative Services Manager, Administrative Specialist Seniors, Financial Recovery Specialist Intermediates and Financial Recovery Specialists Entry. . 

Other: Has contact with department heads and/or staff, elected officials, various courts, County departments, County employees, auditors, attorneys, public agencies, state officials, and vendors, in order to coordinate and complete assigned responsibilities. 

Minimum Requirements: Knowledge, Skills, and Abilities

Knowledge of:  the principles and practices of accounting; Office of Court Administration, Texas State court statutes, Texas Local Government Codes, El Paso County Auditor policies, laws, methods, and practices of collections; purchasing and bid processes, the court system; collection software, court management software (Odyssey or other); Advanced knowledge of Excel; legal terminology principles and practices of administrative management; the principles and practices of effective customer service; principles and practices of effective employee supervision; office management techniques; modern technologies; standard business computer applications. County organization, operations, policies and procedures; English usage, grammar, punctuation and spelling; techniques for effective interpersonal communications; modern office procedures, methods and computer equipment to include Windows and Microsoft based products.  

Skill/Ability to:     interpret complex and technical statues, laws, and codes, technical report writing, and diplomatic relations, balance general ledgers, reconcile accounts and make journal entries; operate a personal computer and various software applications; conduct research, develop appropriate documentation, assess and prioritize multiple tasks, projects and demands to meet scheduled requirements; establish and maintain effective working relations with co-workers and customers to promote and support a productive work environment; work efficiently independently and in a team environment to meet established goals and objectives; communicate effectively in verbal and written forms to respond effectively to customers and staff; exercise initiative and independent judgment within established procedural guidelines in performance of daily duties; responding effectively to customers; assessing and prioritizing multiple tasks, projects and demands; reading, interpreting, and communicating instructions; compilation, analysis, and presentation of statistical information; use initiative and independent judgment within established procedural guidelines; complete projects on time and within budget; operate personal computer using standard office operating software and general office equipment; prepare and maintain records, maintain filing systems, compile and organize information; communicate effectively both orally and in writing; promote program activities; make mathematical computations; prepare clear, concise and comprehensive written reports, and staff studies; schedule, supervise, train and evaluate assigned staff; and establish and maintain cooperative and effective relationships with those contacted during the course of work. Pass a background investigation. Each and every county position requires the following professional skills and abilities as key and necessary elements of performance: