Business Development

• Generate leads through referrals, field visits, customer interactions, and local market activities.
• Acquire new customers for retail banking products such as:
  • Personal Loans
  • Home Loans
  • Loan Against Property (LAP)
  • Vehicle Loans
  • Gold Loans
  • Savings & Current Accounts
  • Fixed Deposits and Third-Party Products
• Achieve monthly, quarterly, and annual sales targets.

Customer Relationship Management

• Develop and maintain strong relationships with existing and prospective customers.
• Understand customer financial needs and provide suitable product solutions.
• Ensure high customer satisfaction and timely resolution of customer queries and complaints.
• Conduct regular customer meetings and follow-ups.

Portfolio Management

• Monitor and manage assigned customer portfolio.
• Cross-sell and up-sell banking and financial products.
• Improve customer retention and increase product penetration.

Credit and Documentation

• Collect and verify customer KYC and income documents.
• Coordinate with credit, operations, and underwriting teams for faster loan processing.
• Ensure complete and accurate documentation as per company policies.

Market Intelligence

• Track local market developments and competitor activities.
• Identify opportunities for business growth.
• Provide market feedback to management.

Compliance & Risk Management

• Adhere to internal policies, regulatory guidelines, and audit requirements.
• Ensure compliance with KYC, AML, and other statutory norms.
• Maintain data confidentiality and ethical business practices.