About the Role
You'll work closely with our providers and clinical team to keep the practice running smoothly — handling everything from patient check-in and insurance verification to rooming patients, taking vitals, assisting with procedures, and supporting post-visit follow-up. No two days are the same.
What You'll Do
- Welcome and check in patients; verify insurance and collect copays
- Room patients, document chief complaints, take vitals, and update medical history
- Assist providers during orthopedic exams and minor procedures
- Apply splints, assist with DME fitting, and support post-op care coordination
- Perform phlebotomy and process lab specimens as needed
- Schedule follow-ups, referrals, and imaging
- Work alongside our AI-assisted phone system to manage patient communication and escalate as needed
- Maintain a clean, organized clinical environment
What We're Looking For
- 1+ years of experience in a medical office or clinical setting
- Orthopedic experience strongly preferred
- CMA (AAMA), RMA (AMT), or equivalent clinical experience
- Comfortable moving fluidly between front desk and clinical duties
- Reliable, detail-oriented, and calm under pressure
- Bilingual (English/Spanish) a significant plus
- Phlebotomy experience a plus
- Tebra EHR experience a plus
Certifications — Please list any you hold in your application:
- CPR/BLS (required — must have or be willing to obtain before start)
- CMA (AAMA) or RMA (AMT)
- Orthopedic Technologist — NAOT (highly valued)
- Phlebotomy Certification (NHA, ASPT, or equivalent)
- Medical Billing/Coding (CPC or similar)
- Other relevant clinical certifications
What We Offer
- $20–$27/hr depending on experience and certifications
- Health, dental, and vision insurance
- PTO and paid holidays
- Supportive, tight-knit team in a well-established orthopedic practice
- A tech-forward environment where your time is respected
After initial application review, selected candidates will be invited to submit a short video introduction as the next step in the process.