About the Role
Based at our Penrose branch, we're looking for an person with fast typing & computing skills to join our Customer Services team on a part-time basis.
Hours: Monday to Friday, 2:00pm - 6:00pm (20 hours per week), plus a rostered Saturday morning shift (8:00am - 12:30pm) approximately once every six weeks.
Starting Rate: $27.50 per hour, paid weekly.
Whilst based in our Customer Services Team, this role will have heavy focus on data entry and administration, supporting a key customer account. You'll investigate service issues, coordinate outcomes, and work closely with our Operations, Distribution, Fleet and Sales teams to keep freight moving.
What You'll Be Doing
- High-volume data entry and administration
- Tracking freight and providing customer updates
- Investigating service issues and coordinating resolutions
- Monitoring and progressing customer enquiries
- Liaising with teams across the business to achieve positive outcomes
- Taking/placing phone callls speaking with both our senders and their receivers
- Assisting with operational tasks when required
About You
You'll be comfortable processing large volumes of information, have strong computer skills, and be confident communicating with people when required.
You'll bring:
- Fast and accurate data entry skills
- Strong attention to detail
- Good communication and problem-solving skills
- A positive attitude and willingness to learn
- The ability to multitask in a fast-paced environment
- A team-focused approach
Why Join Us?
- Supportive team environment
- Full training provided
- Career opportunities within Freightways
- Free onsite parking
- Convenient Penrose location close to public transport
If this sounds like you, we'd love to hear from you. Apply now with your CV and a brief cover letter.
The successful candidate will be required to provide proof of NZ working rights and undergo pre-employment screening, including a criminal history check and drug test.