NOW HIRING: AUTOMOTIVE SERVICE DIRECTOR
CONFIDENTIAL IMPORT AUTOMOTIVE DEALERSHIP | LOS ANGELES, CA AREA
$13,000–$18,000 PER MONTH DOE
$156,000–$216,000 ANNUAL EARNING POTENTIAL
Greater Los Angeles, California
Full-Time | Senior Fixed Operations Leadership
ALL INTERVIEWS ARE BY APPOINTMENT ONLY — NO WALK-INS.
HIGH-PERFORMING SERVICE DIRECTORS — WE WANT A LEADER, NOT JUST A MANAGER!
DO YOU KNOW HOW TO BUILD A WINNING SERVICE DEPARTMENT, DEVELOP TOP-PERFORMING TECHNICIANS, DRIVE PROFITABILITY, AND HOLD YOUR TEAM ACCOUNTABLE?
A well-established import automotive dealership in the Greater Los Angeles area is conducting a CONFIDENTIAL EXECUTIVE SEARCH for an experienced, results-driven Automotive Service Director who knows how to lead from the front and deliver measurable results.
We are not looking for someone who simply maintains a department. WE WANT A PROVEN LEADER WHO CAN TAKE A SERVICE OPERATION TO THE NEXT LEVEL!
The ideal candidate is a hands-on, high-energy Fixed Operations professional with a proven track record of recruiting, hiring, training, developing, and retaining high-performing service teams.
This leadership position will oversee a service department with approximately 20–30 automotive technicians, requiring someone who understands the importance of technician productivity, shop efficiency, customer retention, profitability, and strong leadership.
IF YOU KNOW HOW TO BUILD A TEAM, DRIVE PERFORMANCE, AND CREATE A CULTURE OF ACCOUNTABILITY, THIS OPPORTUNITY IS FOR YOU!
COMPENSATION & OPPORTUNITY
$13,000–$18,000 monthly earning potential, depending on experience and performance.
$156,000–$216,000 annual earning potential.
Senior leadership opportunity within an established import automotive dealership.
Opportunity to make a direct impact on departmental performance, profitability, and long-term growth.
Confidential interview process for currently employed automotive leaders.
WHAT WE'RE LOOKING FOR
A STRONG LEADER. A TEAM BUILDER. A PROVEN PRODUCER.
We are seeking a Service Director who can:
LEAD: Manage, motivate, and develop a team of approximately 20–30 automotive technicians along with service department personnel.
RECRUIT: Identify, attract, hire, and retain top-tier automotive technicians and service professionals.
TRAIN: Implement effective training, mentoring, and development programs to improve performance at every level.
DRIVE RESULTS: Increase service revenue, gross profit, technician productivity, and overall departmental efficiency.
BUILD CULTURE: Create a high-performance environment built on accountability, teamwork, professionalism, and results.
EXECUTE: Establish processes, monitor performance, and consistently achieve departmental objectives.
KEY RESPONSIBILITIES
SERVICE DEPARTMENT LEADERSHIP
Oversee daily service operations, including technician performance, repair workflow, and service department productivity.
Lead and develop a team of approximately 20–30 technicians.
Establish clear performance expectations and hold team members accountable.
Build a positive, results-driven culture that promotes employee retention and professional growth.
Partner with dealership executive leadership to develop and execute operational strategies.
RECRUITING, HIRING & TEAM DEVELOPMENT
Take ownership of technician recruitment, hiring, onboarding, and retention.
Identify staffing needs and proactively build a pipeline of qualified automotive technicians.
Develop and mentor service managers, advisors, shop foremen, and technicians.
Implement training programs focused on efficiency, technical development, customer service, and leadership.
Conduct performance evaluations and create improvement plans when necessary.
PROFITABILITY & OPERATIONAL PERFORMANCE
Drive customer-pay, warranty, and internal repair performance.
Monitor and improve technician productivity, efficiency, proficiency, and effective labor rates.
Manage service department financial performance, expenses, and gross profitability.
Analyze KPIs, repair order performance, labor sales, and department trends.
Reduce technician turnover while improving workflow and shop capacity.
Maintain strong CSI scores, customer retention, and manufacturer standards.
Identify opportunities to increase fixed operations revenue without compromising customer experience.
REQUIRED QUALIFICATIONS
Proven experience as an Automotive Service Director or high-performing Service Manager in a franchised dealership.
Import dealership experience strongly preferred.
Demonstrated success managing a large automotive service department, preferably with 20 or more technicians.
Strong track record of recruiting, hiring, training, and retaining automotive technicians.
Proven ability to increase service department profitability and operational performance.
Strong understanding of fixed operations financial statements, KPIs, labor performance, and shop efficiency.
Excellent leadership, communication, coaching, and conflict-resolution skills.
Experience implementing processes and holding teams accountable for results.
Ability to make strategic decisions while remaining actively involved in daily operations.
Strong customer service mindset and commitment to delivering an exceptional ownership experience.
WE ARE ESPECIALLY INTERESTED IN CANDIDATES WHO HAVE SUCCESSFULLY TURNED AROUND UNDERPERFORMING SERVICE DEPARTMENTS, BUILT HIGH-PERFORMING TEAMS, OR CONSISTENTLY EXCEEDED FIXED OPERATIONS OBJECTIVES.
THIS OPPORTUNITY IS IDEAL FOR YOU IF:
You're a proven Service Director who leads by example.
You know how to recruit and retain great technicians in a competitive market.
You understand that a profitable service department starts with strong people, processes, and accountability.
You have successfully managed a high-volume import service operation.
You know your numbers and can demonstrate measurable results.
You're a problem solver who takes ownership rather than making excuses.
You're ready to make a meaningful impact within an established automotive dealership.
CONFIDENTIAL APPLICATION PROCESS
CURRENTLY EMPLOYED? YOUR INQUIRY WILL BE HANDLED WITH DISCRETION.
We understand that successful automotive leaders may be exploring their next career opportunity while currently employed. All qualified inquiries will be handled professionally and confidentially.
ALL INTERVIEWS ARE SCHEDULED BY APPOINTMENT ONLY. NO WALK-INS WILL BE ACCEPTED.
Apply today through Elite Recruiting Services LLC to be considered for this exciting leadership opportunity.
HIGH-PERFORMING SERVICE DIRECTORS DON'T JUST RUN DEPARTMENTS — THEY BUILD TEAMS, DEVELOP TALENT, AND DRIVE RESULTS!
Elite Recruiting Services LLC is an Equal Opportunity Employer. Compensation is dependent on qualifications, experience, and performance.