We are looking for a Store Manager to lead the site, team and operations at our new Tesla store in Auckland Newmarket. You will be responsible for the overall management of a dynamic in-store team, leading recruitment, training and development to help Tesla grow its sales in the New Zealand market. You will be measured and rewarded by your ability to achieve targets, drive optimal team performance, and maintain store operations.
Key responsibilities
Coach and motivate sales team to meet assigned sales, delivery, and productivity goals through customer EV education and product knowledge
Demonstrate sales leadership by role playing and having an active presence in customer facing locations
Train and develop team on sales and delivery processes
Analyse data to determine optimal business strategies
Set individual goals for your team, ensuring goals are aligned with store goals
Ensure team is fluent in all aspects of product knowledge
Partner with Marketing to identify local marketing and event opportunities to drive sales
Recruit, train, and develop management team and employees ensuring all positions are filled in a timely manner
Ensure all employees provide best in class experience in every interaction and manage escalations quickly and effectively
Ensure facility maintenance and showroom presentation adhere to brand standards and control store expenses
About you
Bachelor's degree or evidence of exceptional ability
4+ years of retail management experience with proven track record to meet or exceed goals
Self-starting entrepreneur with exceptional management and coaching skills
Ability to prioritize multiple projects and adhere to business-critical deadlines
Excellent written and verbal communication skills
Dedicated and ethical approach to sales and sales operations
Ability to develop collaborative relationships acting as a well-respected, trusted partner
Ability to work evenings and weekends in a retail environment
Valid driver's license in the country in which you are applying, 2 year minimum driving record required with a clean driving history