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Group Company: Tvs Motor 

Designation: Territory Manager

Office Location: #*Current Office Location*#

Position description: #*Position description*#

About TVS / Who are we?

TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Sustainable Mobility with four state-of-the-art manufacturing facilities in Hosur, Mysuru and Nalagarh in India and Karawang in Indonesia. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. We are the only two-wheeler company to have received the prestigious Deming Prize. Our products lead in their respective categories in the J.D. Power IQS and APEAL surveys. We have been ranked No. 1 Company in /the J.D. Power Customer Service Satisfaction Survey for consecutive four years. Our group company Norton Motorcycles, based in the United Kingdom, is one of the most emotive motorcycle brands in the world. Our subsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG) and EGO Movement have a leading position in the e-bike market in Switzerland. TVS Motor Company endeavours to deliver the most superior customer experience across 80 countries in which we operate.

For more information, please visit www.tvsmotor.com. 

Job Title / Role: Territory Manager

Department: CommMobility

Section: CMB - Sales - (NR1AONCR&RAJ) TTY - NCR 2

Location: Noida

Education Qualification: B.Tech / MBA

Required Experience: Minimum 3+ years

Role Description:

1) Connect with the customer 
i) Implement CRM to understand customer lifecycle journey
ii) Understanding customer insight

2) Generate demand
i) Plan and execute effective demand generation , RF and RMP activities and monitor efficacy
ii) Plan and Train manpower on regular basis
iii) Effectively comunicate market dynamics
iv) Explore SHG and otherways of DG
v)  Maintain resale value at par or better than market leader

3) Enable finance
i) Prospect & activate local Tie-ups with Banks/NDFC/ Private financiers
ii) Implement effective recovery management process (RMP)

4) Expand network
i) Identify all potential markets
ii) Plan for productive effective network
iii) network planning based on market requirements, competition and appoint.

5) Ensure dealer viability
i) ensure dealership standards (Corporate identity, DMS, MP, SE) by regualr audit
ii) Understand break even volumes for dealer
iii) Implement changes to improve ROI

6) Acquire market interlligence
i) Collect market information, competitor numbers, industry size
ii) information on permit status , govt regulations
iii) understand the finance matrix of competition, and pricing of competition
iv) cutomer insights of competition's customers

7) Manage relationships
i) Develop good relationship with various busniess partners like 
dealers, banks, NBFC, Consultants, private financiers, Self help group and govt officials
ii) Leverage the relationships with better negotiation and achieve win win
iii) Establish network with the unions and govt dept
iv) Liason with govt officials and SHG to understand the govt schmes and procedures in getting bulk orders

8) Analyse lost opportunities
i) Prepare leakage analysis
ii) Conversion analysis - Enquiry to booking to retail

9) Training
i)Train dealersalesmen on products , objection handling, acitivity management ,
 installation, finance and RMP

10) Achieve weekly retail plan
i) Maintain appropriate stocks at dealership
ii) plan retail for month based on policy deployment and market potential

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