About the role
We're looking for a commercially minded and proactive Key Account Executive to join our team, look after key customers across pharmacy, duty-free, and export channels, support sales growth, and identify new business opportunities. In this role, you'll manage a portfolio of accounts, coordinate commercial activities and keep track of sales performance. Working closely with well-known brand partners and our internal teams, you'll help turn business plans into real, sustainable results.
Key responsibilities
Manage day-to-day relationships with assigned key accounts, getting to know their business needs and spotting opportunities to grow sales
Develop and implement customer sales plans to achieve sales targets and build strong, long-term partnerships
Manage commercial discussions on pricing, trading terms and customer requirements, in line with company policies and approved arrangements
Identify marketing and promotional opportunities that support sales and customer objectives
Work closely with our marketing team to deliver customer campaigns, promotions and marketing assets
Liaise with customers and brand partners to make sure marketing activities are aligned and well executed
Prepare and maintain customer sales forecasts, track performance against targets and highlight any risks or opportunities
Analyse sales trends, promotional results and customer performance to support business decisions
Prepare regular sales reports and business updates for management and brand partners
Work closely with Sales Operations, Marketing, Supply Chain and other teams to deliver customer requirements and business plans
About you
Relevant experience in key account management, sales or commercial roles
Proven ability to manage customer relationships and commercial activities independently
Understanding of pricing, promotional planning, sales targets and commercial negotiations
Experience with sales forecasting, reporting and performance analysis
Strong Excel and analytical skills
Excellent communication and relationship-building skills in English and Chinese
Strong organisational skills, attention to detail and the ability to manage competing priorities
A proactive, accountable and results-oriented approach
Legal right to work in New Zealand