Compounding Pharmacy Technician (Level 4 & 5)

Formulae NZ Auckland Rosedale

FullTime Role

The Formulae approach to compounding integrates clinical precision, personalised healthcare, and an unwavering commitment to our patients’ wellbeing. Every formula is individually crafted with pharmaceutical-grade ingredients, following best practice compounding protocols, strict quality control measures, and the latest evidence-based methodologies. We collaborate closely with patients, prescribers, and practitioners to deliver tailored health solutions that optimise therapeutic outcomes.

At Formulae, every interaction is an opportunity to enhance lives — and we seek a team member who shares our passion for excellence, personalisation, and care.

Role Overview

The Pharmacy Compounding Technician plays a critical role in ensuring the smooth, professional, and customer-focused operation to support  our health clinics and dispensary. This position combines technical pharmacy support with frontline customer engagement, embodying the Formulae standard of compassionate care and technical excellence.

Key Responsibilities

• Dispensing / Compounding Role :

  • Accurately and efficiently prepare compounded prescriptions under pharmacist supervision, adhering to Formulae's SOPs and regulatory standards for Clinics Managed

  • Maintain meticulous records of formulations, ingredients, batch numbers, and dispensing logs.

  • Manage and monitor compounding supplies, inventory control, and order preparation.

  • Personalise making of medicine ( Compounding)

• Customer Service & Clinic Coordination:

  • Provide information on compounded medicines, usage instructions, and care advice within scope of practice.

  • Coordinate seamless communication between pharmacists, practitioners, and patients.

• Team Support:

  • Uphold the “Formulae Way” by fostering a caring, respectful, and knowledgeable environment.

  • Contribute to continuous improvement initiatives, innovation projects, and team education.

  • Support pharmacists in daily operations including quality assurance tasks.

Essential Requirements

• Dispensing Knowledge:
  Minimum of 2 years' pharmacy dispensing experience in a retail, hospital, or preferably compounding pharmacy setting.

• Technical Experience:
  Knowledge of pharmaceutical compounding procedures, equipment usage, and handling of raw ingredients is highly desirable.

• Customer Service Excellence:
  Demonstrated history of delivering outstanding patient service in a healthcare environment, with exceptional interpersonal and communication skills.

• Attitude & Values:
  A sensational attitude characterised by empathy, resilience, positivity, teamwork, and a deep commitment to patient-centred care.

• Administrative Competence:
  Strong organisational skills, attention to detail, and proficiency with pharmacy software systems and Microsoft Office.

• Availability:
  Available to work 5 days per week with flexibility to cover occasional additional shifts if required. Immediate start 

• Compliance:
  Level 4 & 5 training for work as a Technician in NZ

Preferred Qualifications

• Pharmacy Technician Level 4 & 5

• Previous experience in a Compounding Pharmacy is an advantage but training will be given to applicant

• Lives inAuckland

Why Join Formulae?

• Be part of a leader in personalised compounding care.

• Work under the guidance of one of Australia’s most respected compounding pharmacists.

• Enjoy a supportive, nurturing team culture where continuous learning is encouraged.

• Contribute meaningfully to patient health outcomes every day.

• Located centrally in Rosedale, with easy access to public transport and free onsite parking.

Applications

To express your interest, please forward your CV and a cover letter outlining your suitability to Cheryl Wiggins [email protected]

Employer questions

Your application will include the following questions:

• How many years' experience do you have as a Pharmacy Technician?

• You are able to work in NZ with NZ Technician Qualifications

• Have you worked in a pharmacy before?

• Do you have experience with inventory management?