Based in our Albany, Auckland head office, you will be a key member of a 4 person team dedicated to providing high-quality sales support to our commercial customers, many of whom have been working with us for years. Our customers include the best golf clubs in NZ, sports grounds like Eden Park, councils, landscapers and DIY retailers.
Parkland supplies them with mowing, vehicle, irrigation and garden watering products -TORO, Yamaha, Tara, IRRInet and others.
While some customers visit our showroom, most place orders by phone or on-line. Confidence greeting customers on the phone and experience selling face-to-face, via email, over the phone and online to clients is important.
The work is varied and interesting. Parkland is a flexible, energetic workplace. The business is growing, providing opportunities for promotion.
Key responsibilities:
Answering phones with a professional and friendly manner
Quickly and efficiently determining customers needs
Processing sales orders
Greeting and serving customers who visit our Albany showroom
Processing and managing dispatch of orders to customers
Working with other departments to maximise sales opportunities
Providing warehouse and logistics support when needed
Providing professional & timely customer service to internal & external customers at all times
About Parkland
Celebrating more than 30 years of business, Parkland Products provides world class mowing and turf renovation equipment, utility vehicles, irrigation systems and products, and after sales service.
Parkland is committed to offering a great working environment, opportunities for growth, training and development, a competitive salary, a down-to-earth and supportive culture and all the tools you require to be successful in your position.
With 45 staff across New Zealand, we are a small, committed team with a flat management structure, allowing quick decision-making and reduced red-tape.
Read all about our company here: https://www.parkland.co.nz and on Facebook.
About You
The ability to communicate clearly and efficiently is critical, as is a detail focus and an eye for accuracy.
Other skills that will help you excel include:
The ability to relate to people
Great time management
An innovative outlook and strive for continuous improvement
Passion for customer satisfaction, and going above and beyond
Irrigation aptitude or previous parts management/customer service experience ideal
You must be a NZ resident or have a long term right to work here
This is an excellent stepping stone to an external sales role with a well-established and highly respected company selling premium products to discerning customers.
If you feel this opportunity could be for you, please click on 'apply' to send your CV with a covering letter.