Overview:

 

Murray State College is a small, open-door community college that provides personal growth and professional success opportunities to students of all educational backgrounds. Employees at MSC will flourish in a family-like environment that offers collegiate support and opportunities for advancement.  

 

Located in the heart of the Chickasaw Nation, MSC’s service area comprises small towns with a low cost of living and numerous natural attractions which offer fishing, hiking, and camping. Conveniently located within a two-hour drive of Dallas and Oklahoma City, MSC offers the best of both worlds: small-town life with access to big-city offerings.

 

Description

General Description/Primary Purpose:

The 1919 Hotel is seeking a dependable and detail-oriented Night Auditor to oversee overnight hotel operations, provide exceptional guest service, and complete daily financial reconciliation using the MEWS Property Management System. The Night Auditor serves as the primary hotel representative during overnight hours and plays a critical role in ensuring guest satisfaction, property security, and accurate daily reporting.

Classification: Part-time Staff, Non-Exempt

Appointment: 12-month

Description of Job Functions:

1. Welcome and assist late-arriving guests

2. Process guest check-ins and check-outs

3. Respond promptly and professionally to guest requests and concerns

4. Answer telephone inquiries and make reservations as needed

5. Maintain a positive and hospitable guest experience

6. Complete daily night audit procedures within the MEWS Property Management System

7. Verify room charges, payments, and revenue postings

8. Balance daily transactions and reconcile guest accounts

9. Generate required financial and operational reports

10. Ensure accuracy of hotel records and documentation

11. Conduct routine security walks of the property

12. Monitor hotel entrances and common areas

13. Respond appropriately to emergencies or guest incidents

14. Coordinate with management regarding maintenance or safety concerns

15. Prepare reports for hotel management

16. Maintain organized front desk records

17. Ensure confidentiality of guest and financial information

18. Assist with reservations and occupancy management

19. Other duties as assigned.

20. Complete all training assigned by the Human Resources Department.

Required Knowledge, Skills, and Abilities

Individuals must possess these kinds of knowledge, skills, and abilities or be able to explain and demonstrate that they can perform the job’s essential functions, with or without reasonable accommodations, using some other combination of skills and abilities.  

• Strong computer and technology skills

• Excellent communication and guest service abilities

• Ability to work independently with minimal supervision

• Strong attention to detail and accuracy

• Dependable attendance and punctuality

• Ability to stand and walk for extended periods

• Ability to lift up to 25-50 pounds occasionally

• Ability to respond quickly to guest and property needs during overnight hours

Hours:

Part-time hours will not exceed 29 hours per week. The schedule will be during the overnight shift (Monday- Friday 11:00 PM – 7:00 AM). Weekends and holidays may be required. 

Qualification Standards:

1. Minimum Educational Qualifications: High school diploma or equivalent required

2. Preferred Experience: Previous hotel front desk or customer service experience.

3. Professionalism: The Murray State College staff members are expected to show professional competence, integrity, and enthusiasm in performing all responsibilities.

4. Image: Murray State College employees are expected to maintain a neat, well-groomed, professional image while performing their responsibilities.

5. Background Check: The successful candidate must give permission to have a formal background check conducted and employment is contingent upon the results of the national criminal and sex offender background check