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Job Description: Manager / Senior Manager – Internal Controls & Governance (Banking IT)

Location: Jaipur (as per business requirement)
Department: Information Technology
Reporting To: Head – IT Governance 
Industry: Banking / Financial Services

Role Purpose

The Internal Controls & Governance role is responsible for establishing, monitoring, and strengthening governance frameworks, risk controls, compliance adherence, and operational effectiveness across the IT function of the Bank. The incumbent will ensure that IT processes, projects, vendors, budgets, and regulatory requirements are governed through robust controls, timely reporting, and continuous improvement initiatives.

Key Responsibilities

IT Governance & Control Framework

  • Establish and maintain IT governance frameworks, policies, standards, and operating procedures.
  • Ensure adherence to internal control requirements across all IT functions.
  • Monitor compliance with Bank policies, regulatory guidelines, audit recommendations, and risk frameworks.
  • Drive governance reviews with Function Heads and senior leadership.

Risk & Compliance Management

  • Identify, assess, and monitor operational, technology, cyber, and process risks.
  • Coordinate with Risk, Compliance, Information Security, and Audit teams for closure of observations.
  • Track and report control deficiencies and remediation plans.
  • Ensure compliance with RBI, regulatory, and internal governance requirements.

Audit & Regulatory Management

  • Act as the single point of contact for Internal Audit, External Audit, RBI inspections, and regulatory reviews related to IT.
  • Maintain audit trackers and ensure timely closure of observations.
  • Conduct periodic control assessments and preparedness reviews.
  • Support evidence collection, audit responses, and management reporting.

Governance Reporting & MIS

  • Develop governance dashboards and leadership reports for CIO, IT Leadership Team, Risk Committees, and Management Committees.
  • Track key governance metrics including:
    • Audit observations
    • Risk registers
    • Policy compliance
    • Vendor governance
    • Project governance
    • Budget utilization
    • Regulatory compliance status
  • Present actionable insights and recommendations to leadership.

IT Policy & Process Governance

  • Review and update IT policies, SOPs, standards, and control documents.
  • Drive periodic policy reviews and stakeholder sign-offs.
  • Ensure process documentation is maintained and aligned with regulatory expectations.
  • Promote standardization and process maturity across IT functions.

Project & Vendor Governance

  • Monitor governance aspects of major IT programs and projects.
  • Ensure project reviews, risk assessments, approvals, and governance checkpoints are followed.
  • Support vendor governance activities including SLA monitoring, performance reviews, and compliance checks.
  • Track contractual obligations and governance commitments.

Stakeholder Management

  • Collaborate with IT Function Heads, Risk, Compliance, Information Security, Procurement, Finance, and HR teams.
  • Facilitate governance forums and steering committee reviews.
  • Drive awareness of governance standards and control requirements across teams.

Educational Qualification

  • Bachelor's Degree in Engineering / Computer Science / Information Technology.
  • MBA / PGDM preferred.
  • Certifications such as CISA, COBIT, CRISC, ITIL, ISO 27001 Lead Implementer/Auditor will be an added advantage.

Experience

  • 8–16 years of experience in IT Governance, IT Controls, Risk Management, Audit, Compliance, or Technology Governance.
  • Prior experience in Banking, NBFC, Financial Services, or regulated industries preferred.
  • Experience handling regulatory audits and governance reviews.