Are you an experienced facilities, building operations or venue professional who enjoys coordinating people, spaces and systems to ensure everything runs smoothly behind the scenes? This is a unique opportunity to join WellingtonNZ and play a key role in the successful operation of one of Wellington's most iconic venues, Te Whare Whakarauika Wellington Town Hall.
As our Town Hall Building Manager, you'll be responsible for the day-to-day operational coordination, access management, safety oversight and administrative support of the building. You'll work closely with resident partners including the New Zealand Symphony Orchestra (NZSO) and Victoria University of Wellington School of Music (VUWSM), as well as internal venue teams, to ensure the Town Hall remains a safe, professional and welcoming environment for all who use it.
About the role
Reporting to the Senior Venue Manager, you'll be responsible for the smooth day-to-day operation of Te Whare Whakarauika Wellington Town Hall, supporting tenants, event activity and building users while ensuring operational excellence across the venue.
Your day-to-day will include:
Managing building access control systems, swipe card permissions, keys and access zones
Coordinating building lock-up, handovers and security requirements
Maintaining key registers and access records
Scheduling air conditioning requirements and supporting building services operations
Coordinating maintenance requests and liaising with Facilities teams and contractors
Supporting the presentation, cleanliness and operational readiness of the building
Developing and maintaining operational documentation, records and standard operating procedures
Working closely with Sales, Event Planning and Venue Operations teams to support events and site visits
Building positive relationships with resident tenants and stakeholders
Acting as a key operational contact for smaller events, meetings and building users
Supporting health, safety and emergency response procedures, including acting as Chief Safety Warden during designated periods
Managing the Town Hall dockway and coordinating access for deliveries and pack-ins
Scheduling and updating digital signage across Venues Wellington sites
This is a unique opportunity to work at the heart of Wellington's cultural and performing arts community while helping ensure the successful operation of one of the city's most significant public venues.
About you
You'll bring:
At least three years' experience in building operations, facilities management or a similar environment
Experience working with multiple stakeholders and user groups in a shared facility or venue environment
Strong relationship management and stakeholder engagement skills
Sound knowledge of health and safety practices and compliance requirements
Excellent organisational skills and attention to detail
Strong written and verbal communication skills
The ability to remain calm under pressure and confidently coordinate operational responses when required
Strong administration and documentation skills
Confidence using Microsoft Office applications
A collaborative, solutions-focused approach to your work
Flexibility to occasionally work evenings and weekends when operational requirements demand it
Experience within a venue, events, arts, education or public-facing environment would be highly advantageous.
You're someone who takes pride in keeping operations running smoothly, builds trusted relationships, and enjoys finding practical solutions that create positive experiences for building users, tenants and visitors alike.
About us
WellingtonNZ is the agency tasked with 'Creating a thriving Wellington Region for all'. Our organisation is shamelessly passionate about this wonderful region we call home and wants to make it famous as the most creative place in New Zealand to live, work, visit and play.
We lead the way for our region's economic development, support key sectors including technology, screen, and tourism, as well as promoting our region and major business and performance events. From Wellington to Porirua, Kāpiti, Wairarapa, and the Hutt Valley, our work aims to create the jobs our region needs and improve the quality of life of all our people.
Why people love it here
WellingtonNZ truly values its people and is committed to building an inclusive and collaborative culture where everyone can thrive, have fun and make a difference for the Wellington region.
We have all the things you would expect from a great employer – flexible working options, wellbeing programmes, relaxed working environments and quiet spaces, encouragement to bring your best self to work, and a real coffee machine.
Guided by our values of Better Together, Passionately Curious, and Choose Joy, we work collaboratively, embrace new ideas, celebrate our differences, and enjoy what we do while making an impact for the region.
Apply today
We encourage you to read the full position description on our website: https://www.wellingtonnz.com/about-us/join-the-team.
If you think this opportunity is for you, and you're ready to help support the successful operation of one of Wellington's most iconic venues, we'd love to hear from you. Apply today through Seek.
Want to know more before applying? Please email Kirsty at [email protected].
Applications close at 5pm, Thursday 12 November. However, if we receive a high volume of suitable candidates, we may close earlier than the advertised date. We encourage you to apply as soon as possible to avoid missing out on this opportunity.
Recruitment Agencies: The recruitment for this role is being managed directly by our People & Culture team. Should agency support be required, we will engage with our preferred agencies. Thank you for understanding.
Remuneration for this role will be based on the skillset and competencies that the successful applicant brings to the role.
Please note to be eligible for this opportunity, you'll be based in the Wellington region and hold a valid Work Visa that allows you to be employed in New Zealand. We are not accredited with Immigration New Zealand.