An exciting opportunity to lead one of Queenstown's busiest and most vibrant restaurants!
White + Wong's Queenstown is looking for an experienced, driven and commercially minded Venue Manager to lead our high-performing team and oversee the day-to-day operations of our busy, high-volume restaurant.
Located in the heart of Queenstown, White + Wong's is known for its vibrant atmosphere, South-East Asian fusion cuisine and exceptional guest experiences.
Part of Good Group Hospitality, a leading hospitality group with premium venues across New Zealand and Australia, this is an exciting opportunity for an experienced hospitality professional to take ownership of a well-established venue and drive its continued success.
Key Responsibilities
As Venue Manager, you'll take ownership of the restaurant's performance, people and guest experience, including:
Leading all aspects of daily restaurant operations, ensuring seamless service across the floor, bar and kitchen.
Working alongside the Head Chef to review menus, maintain food quality and develop offerings that meet customer expectations.
Coordinating private functions, group bookings, special events and restaurant reservations.
Managing budgets, P&Ls, revenue, gross profit, labour costs and overall venue profitability.
Overseeing purchasing, supplier relationships, stock management and pricing to achieve financial targets.
Maintaining accurate records of stock movements, sales, cash handling and financial performance.
Recruiting, rostering, training and developing staff while maintaining a positive and accountable team culture.
Ensuring the restaurant meets all food safety, hygiene, health and safety and liquor licensing requirements.
Maintaining exceptional standards of restaurant presentation, cleanliness, equipment and facilities.
Building strong guest relationships, responding to feedback and resolving complaints professionally.
Identifying opportunities to grow revenue, improve operational efficiency and enhance the overall guest experience.
Working closely with senior management to deliver business objectives and maintain Good Group Hospitality standards.
About You
The successful applicant will have:
A minimum of 3 years' relevant experience, preferably within a busy, high-volume hospitality environment.
Current Managers Certificate
Proven ability to manage large teams and oversee all aspects of restaurant operations.
Strong financial and commercial acumen, including experience managing budgets, P&Ls, labour costs and profitability.
Demonstrated experience in recruitment, rostering, staff training and performance management.
Excellent leadership, communication and organisational skills.
Sound knowledge of food safety, health and safety and liquor licensing requirements.
Confidence in managing busy services, resolving operational challenges and maintaining exceptional guest standards.
A proactive, hands-on management style with a positive attitude and strong work ethic.
The flexibility to work evenings, weekends and public holidays as required.
What We Offer
Competitive salary of $95,000-$100,000 per annum, depending on experience.
The opportunity to lead an established, high-volume restaurant in Queenstown.
A supportive senior management team and opportunities for professional development.
Staff benefits across Good Group Hospitality venues.
The opportunity to be part of a respected hospitality group with operations across New Zealand and Australia.
Ready to take the lead?
If you're an experienced hospitality leader who thrives in a fast-paced environment, understands the commercial side of running a successful restaurant and knows how to get the best out of a team, we'd love to hear from you.
Apply now with your CV and cover letter.
This is a full-time role: Min 40 hours per week (max 50).