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The Company
This globally recognised luxury maison is synonymous with exceptional craftsmanship, timeless design, and an unwavering commitment to excellence. Renowned for its heritage in fine jewellery, watches, and accessories, the business continues to set the standard for elevated client experience within the luxury retail space. 

The Role
Base din Auckland CBD, as a Senior Client Advisor, you will be a brand ambassador, delivering an elevated and highly personalised client experience. You will play a pivotal role in cultivating long-term relationships, driving sales performance, and supporting the boutique leadership team in maintaining the highest standards of operational excellence. This is an opportunity to join a prestigious environment where service, storytelling, and attention to detail are paramount.

Key Responsibilities
You will deliver exceptional and highly personalised client experiences that reflect the values of a leading luxury maison, taking pride in creating memorable in-boutique moments. A key focus of the role will be building and nurturing a loyal client portfolio through proactive outreach, thoughtful follow-ups, and genuine relationship management. You will consistently work towards achieving and exceeding individual sales targets while contributing to the overall success of the boutique, demonstrating strong commercial awareness. In addition, you will play an active role in clienteling initiatives, VIP appointments, and exclusive events, working collaboratively with the wider team to ensure a seamless and elevated experience for every client.

Skills and Experience
  • Proven experience within luxury retail, ideally in fine jewellery, watches, or premium fashion
  • Strong track record in achieving sales targets and building a loyal client base
  • Exceptional communication and interpersonal skills with a consultative sales approach
  • Passion for luxury products and delivering best-in-class service
  • High level of professionalism, attention to detail, and personal presentation
  • Ability to thrive in a fast-paced, high-performance boutique environment
For More Information
For further information, please contact Nadia Tribuzio at [email protected] or 0403 557 631



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