The TEPS Manager is responsible for all duties associated with the CAT TEPS (Truck Engine Product Support Service) Program – serving as a liaison between the operating departments of the dealership and its TEPS dealers. Administer Parts.CAT.com and supporting dealer web-based applications.
Job duties:
- Manage TEPS sales programs and benchmarks to ensure we are meeting Caterpillar’s TEPS Program requirements.
- Report accurately and timely TEPS sales, training, sales calls PARS (Planned annual reviews), and any supporting documentation requirements via on-line portal to Caterpillar.
- Evaluate TEPS dealer performance and coverage on an ongoing basis. Determine annually TEPS status and provide customer list to assist in annual subscription fee billing and communications.
- Grant and maintain access for Parts.CAT.com and Part store on-line applications along with training of users on the functionality, benefits, and reporting within the Parts.CAT.com and parts store on-line applications.
- Drive business results, track sales, and increase gross profitability of TEPS and e-commerce programs.
- Create, with management, a yearly plan of objectives and goals, along with other business plans.
- Determine, before each TEPS dealer’s agreement expiration date, if parts and service support responsibilities are being satisfactorily met.
- Minimum of five years of prior experience with truck engines in the trucking industry
- Positive customer service
- Strong communication skills
- High School Diploma
What will put you ahead:
- Previous sales experience
Foley Industries and its subsidiaries Foley Equipment, Foley Power Solutions, Foley Rental and SITECH Central have proudly served and represented Caterpillar for nearly 80 years. Committed to customer success across Kansas and Western Missouri, Foley strives every day to deliver excellence across the full range of equipment and power generation sales, rental, service, and technology solutions. With 1,000 employees in 15 cities, we are dedicated to being Your First Choice. For more information, please visit www.FoleyEq.com.
What we can offer you:
- Competitive pay
- 401(k) with matching
- Full insurance benefits
- Holiday, Paid Time Off, Parental Leave
- Family owned company where you’re more than just another employee
Foley Industries, Inc. is an Equal Opportunity Employer (Race/Gender/Veteran/Disabled/Sexual Orientation/Gender Identity). To request a reasonable accommodation or assistance in completing the application, call 316-943-4211 or email [email protected].
The TEPS Manager is responsible for all duties associated with the CAT TEPS (Truck Engine Product Support Service) Program – serving as a liaison between the operating departments of the dealership and its TEPS dealers. Administer Parts.CAT.com and supporting dealer web-based applications.
Job duties:
- Manage TEPS sales programs and benchmarks to ensure we are meeting Caterpillar’s TEPS Program requirements.
- Report accurately and timely TEPS sales, training, sales calls PARS (Planned annual reviews), and any supporting documentation requirements via on-line portal to Caterpillar.
- Evaluate TEPS dealer performance and coverage on an ongoing basis. Determine annually TEPS status and provide customer list to assist in annual subscription fee billing and communications.
- Grant and maintain access for Parts.CAT.com and Part store on-line applications along with training of users on the functionality, benefits, and reporting within the Parts.CAT.com and parts store on-line applications.
- Drive business results, track sales, and increase gross profitability of TEPS and e-commerce programs.
- Create, with management, a yearly plan of objectives and goals, along with other business plans.
- Determine, before each TEPS dealer’s agreement expiration date, if parts and service support responsibilities are being satisfactorily met.
- Minimum of five years of prior experience with truck engines in the trucking industry
- Positive customer service
- Strong communication skills
- High School Diploma
What will put you ahead:
- Previous sales experience