About us
The Employers and Manufacturers Association (EMA) has been lighting a pathway of opportunity for New Zealand businesses since 1886.
As champions of Kiwi ambition, we advocate for employers and equip them with the knowledge, advice, learning and connections they need to shape their future. Through our nationwide network, including BusinessNZ, we represent and support more than 14,500 member businesses.
About the role
Based out of our Head Office in Grafton, as a Member Partner for South Auckland, you will manage a portfolio of existing EMA members while developing new business opportunities across the region.
You will build trusted relationships with business owners, CEOs and senior leaders, helping them maximise the value of their EMA membership through access to advice, learning, events, advocacy and business connections.
This is a busy, commercially focused role that requires a strong balance across:
New member acquisition
Membership retention and renewals
Service revenue growth through cross-selling and upselling
Member engagement and relationship management
Portfolio planning, prospecting and business development
Building connections across Auckland’s business community
You will be responsible for:
Managing and growing an assigned portfolio of EMA members
Developing and executing account plans to grow engagement, retention and revenue across your portfolio
Developing strong relationships with members and prospective members
Understanding each business's needs and connecting them with relevant EMA support
Identifying and closing membership and additional service opportunities
Encouraging members to engage with EMA advice, learning, events and advocacy
Maintaining accurate records of member interactions, opportunities and agreed actions
Representing EMA professionally at meetings, networking activities and business events
Working closely with colleagues across EMA to deliver a joined-up member experience
About you
We are looking for an experienced sales and relationship professional who understands the needs of New Zealand businesses.
You will be able to demonstrate:
Strong sales capability and the drive to achieve commercial targets
Experience managing and growing a portfolio of business customers
A proven ability to develop trusted, long-term relationships
Strong interpersonal and communication skills
Confidence engaging with business owners, CEOs and senior decision-makers
The ability to understand business needs and translate them into practical solutions
The ability to confidently discuss relevant government and legislative changes affecting New Zealand businesses
A genuine commitment to customer service and member value
The ability to work independently while contributing positively to a wider team
Strong planning, prioritisation and organisational skills
A professional, energetic and commercially focused approach
Knowledge of the Auckland business community and experience in a membership, professional services or business-to-business environment would be an advantage.
What we offer
By joining our passionate team, you will enjoy benefits including:
Performance based incentive scheme
Hybrid company vehicle and free parking on site
Wellbeing initiatives, including medical cover and income protection
Flexible working options
Professional and personal development opportunities
Access to a wide range of EMA training courses
The opportunity to build a strong network across Auckland's business community
A role where you can make a genuine difference to the success of New Zealand businesses
Join us
At EMA, we light a pathway of opportunity for New Zealand businesses through trusted advice, practical learning, strong advocacy and meaningful connections. This is an opportunity to build a rewarding career while helping Auckland businesses thrive.
If you are interested in the position, please apply through SEEK by submitting your CV and cover letter.
For more information about EMA, visit https://www.ema.co.nz.