About the Company
| System Ceramics is a leading organization headquartered in Fiorano Modenese, Italy, with 40 international branches strategically located across 21 countries, embedded in all major ceramic districts worldwide. As a key player in the Industrial Automation and Engineering solutions fields, we specialize in the development of process systems for the ceramics industry and digital press for the glass industry. Our business portfolio encompasses a wide range of innovative solutions in pressing, decoration, sorting and quality control, enhancing the line also with solutions for storage, palletizing and handling. We strive to continuously expand our offerings and enhance our capabilities to meet the evolving needs of our customers. For more detailed information about System Ceramics and its comprehensive business landscape, please visit https://www.systemceramics.com. System Ceramics is part of Coesia, a group of innovation-based industrial and packaging solutions companies operating globally, headquartered in Bologna, Italy. Coesia operates in 34 countries with 21 different companies and employs over 8,000 people as of 2026. |
About the Role
The ideal candidate brings solid experience in the sales and after-sales environment of automated production machinery and is comfortable working closely with customers to understand their operational needs and deliver value-added solutions.
Main Responsibilities
- Develop and manage sales opportunities related to After Sales products and services, including spare parts, upgrades, maintenance contracts, training, and customer support activities;
- Build and maintain long-term relationships with customers, ensuring a high level of satisfaction and identifying new business opportunities;
- Prepare and deliver effective commercial presentations and customer proposals.
- Collaborate with internal teams to ensure seamless project execution and customer support;
- Contribute to the achievement of sales targets and business growth objectives within the assigned territory;
- Leverage CRM and digital tools, including AI-enabled solutions, to monitor customer activities, manage opportunities, and improve commercial effectiveness;
- Travel extensively to customer sites across the country and, when required, internationally.
What You Need to Be Successful
- Degree in Engineering;
- At least 5 years of experience in Sales and/or After Sales within the automated production machinery industry, with exposure to products such as spare parts and upgrades, and services including preventive maintenance, predictive maintenance, training, and customer support;
- Previous experience in the ceramic tiles industry is highly desirable; experience in automated production machinery sectors will also be considered;
- Hands-on attitude combined with strong organizational skills and a collaborative approach;
- Excellent communication and presentation skills, with the ability to engage customers and deliver effective commercial messages;
- Availability to travel up to 50% of the time, both domestically and internationally.
- Proficiency in CRM systems, digital tools, and AI-based applications supporting sales and customer relationship management;
- Fluency in English and either Spanish or Italian; additional languages are a plus;
- Customer-oriented mindset and excellent communication skills;
- Ability to work in a dynamic international environment;
- Strong analytical, organizational, and problem-solving skills.
Join the Team!
Coesia is an equal opportunity employer. We believe in fair, merit-based recruitment and assess all candidates exclusively on the basis of their qualifications, skills, experience and suitability for the role.