Job Summary Review all orders on credit hold to determine collectability within assigned portfolio. Work with Sales, Order Management, and customers to ensure orders are released as well as collected. Make credit approval recommendations on new accounts.  Monitor and communicate credit concerns to management.  Interact with internal departments such as sales administration and customer service to resolve account issues.  Determine placement of customers’ accounts with external collection agency.  Ensure weekly AR reviews are accurate and real time. Use skills as an experienced professional in conjunction with company policies and procedures to resolve issues in varied and imaginative ways. Will be responsible for providing analysis of customers’ financial status for proper evaluation of risk and establishment of credit limits.   Essential Duties and Responsibilities The incumbent may be asked to perform other function-related activities in addition to the below-mentioned responsibilities as reasonably required by business needs.   Responsible for reconciling and recovering delinquent Accounts Receivables Work closely with Tax Dept to resolve open deductions and ensure accurate billings. Analyze accounts to recommend/establish customer credit limits and payment terms. Document collections activity Communicate hold status and the factors behind specific decisions to all levels of Sales Management. Provide monthly/quarterly review of significant delinquent accounts to management. Monitor credit holds and release pending orders, as needed. Negotiate payment plans and document the plan with a promissory note when possible. Propose write-offs of doubtful accounts receivable. Provide support during internal and external audits. Utilize Experian credit reports to determine collectability of Capital Orders in accordance with Revenue Recognition guidelines ASC 606. Review and ensure accounting and documentation conforms to processes, which support quality standards established for all methods and products. Monitor and ensure both compliance with and documentation of compliance with Cynosure’s policies and procedures as outlined in various Company policies, including the Global Approval Authority Matrix and other mandatory policies pursuant to one’s job description. Embody and live our company Values.   Qualifications   Education ☒ Associate’s degree required ☒ Bachelor’s degree Preferred. ☒ Bachelor’s degree is equivalent to three (3) years of experience   Experience ☒ 2 to 5 years relevant experience   Specific Related Experience: Collections experience   Skills Possess strong discretionary judgment. Strong ability to communicate effectively to internal and external stakeholders. Strong customer service skills. Strong organization and communication skills. Detail oriented with strong analytical and problem-solving skills. Hands-on working knowledge of Excel and Word. SAP experience a plus. Ability to multi-task and work as a team player to improve processes with minimal supervision. Microsoft Office experience (Word, Excel, Outlook), and general computing skills Strong interpersonal skills a must     Physical Demands The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  ☒ Sit; use hands to finger, handle or feel objects, tools, or controls. ☒ Stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.