Company Overview
Irelax Ltd is New Zealand’s premier provider of high-tech massage chairs and wellness electronics. We offer cutting-edge products that combine comfort, healthcare, and artificial intelligence, aiming to improve the physical wellbeing of Kiwis across the country. Our brand is known for superior Japanese and global engineering, personalized massage technologies, and exceptional customer care.
Position Overview
We are seeking an experienced Electronic Equipment Trades Worker to join our service and technical team. This role involves diagnosing, installing, maintaining, and repairing advanced electronic massage chairs and other wellness products. You will play a critical role in ensuring the reliability and safety of high-end, AI-powered health technology.
Key Responsibilities
Ø Diagnose and troubleshoot faults in massage chairs, portable massagers, and associated electronic systems.
Ø Repair and replace defective parts such as motors, PCBs, sensors, wiring looms, actuators, and user interfaces.
Ø Assemble, install, test, and calibrate new electronic equipment for showrooms or customer sites.
Ø Conduct quality assurance checks and test equipment after repairs to ensure compliance with technical specifications.
Ø Maintain records of service calls, repairs, part usage, and customer feedback.
Ø Provide technical support and guidance to customers and showroom staff.
Ø Collaborate with suppliers and engineers to source components and resolve technical issues.
Ø Ensure compliance with health and safety standards and electronic servicing best practices.
Skills & Experience Required
A relevant qualification at NZQCF Level 4 or above, or an overseas equivalent, in electronics, electrical engineering, mechatronics, automation, or mechanical engineering with relevant electrical, electronic or control-systems study.
Alternatively, a minimum of 2 years’ full time relevant work experience in electronic service and repair.
Preferably that you have experience in servicing and repairing electromechanical or wellness-related electronic equipment.
Ability to read and interpret wiring diagrams, schematics, and service manuals.
Skilled in using diagnostic equipment such as multimeters, oscilloscopes, and signal testers.
Excellent troubleshooting skills and attention to detail.
Customer-focused with good communication and interpersonal abilities.