Position Type: Senior-Level Business Analyst

Location: Austin, Texas (Hybrid – Up to 80–100% Remote)
Working Hours: Monday–Friday, 8:00 AM–5:00 PM Central Time

Job Description

The Business Analyst (BA) position at the client works on multiple projects that support the mission of the agency of improving outcomes for Texas students, with a focus on major enhancements and/or rewrite effort.

This position will perform advanced, senior-level business analysis work. The business analyst serves as the conduit between the program/customer community and the software development team through which requirements flow. This BA will be involved at some level throughout the entire Software Development Life Cycle (SDLC). Upon establishment of the requirements baseline, the focus is shifted towards the management of the requirements specification and verifying the fulfillment of all requirements, including requirements for enhancements post-implementation.

Essential Functions

Elicitation: Elicits requirements using Joint Application Development (JAD), requirements workshops, interviews, document analysis, storyboards, surveys, site visits, use cases, scenarios, competitive product analysis, and task and workflow analysis.

Analysis: Uses sophisticated analysis techniques to identify user needs, business processes, pain points, and computer system capabilities to automate or improve existing systems.

Requirements Writing: Transforms information from elicitation sessions into business requirements and functional requirements, use cases, user stories, and software requirements specifications documents. Uses standard templates and simple, unambiguous, and concise natural language.

Visual Output: Visually transforms information from elicitation sessions into process flows, context diagrams, UML diagrams, wireframes, and mockups.

Managing Work: Uses initiative and independent judgment to actively participate in the Software Development Life Cycle (SDLC), including managing deadlines, following change control procedures, tracking requirement status, coordinating User Acceptance Testing (UAT), and maintaining requirement traceability.

Years	Required/Preferred	Experience
8	Required	Experience eliciting requirements from interviews with customers and creating well-written system requirements.
8	Required	Experience with Software Development Life Cycles (SDLCs).
8	Required	Business process re-engineering and software process flow improvement experience.
8	Required	Experience developing user stories and use cases that conform to business analysis best practices.
8	Required	Experience designing mockups and/or wireframes that conform to UX best practices.
8	Required	Demonstrated strong communication and facilitation skills.
8	Required	Demonstrated strong writing and organization skills.
4	Required	Documented work experience with the issue tracking software Atlassian Jira.
4	Preferred	Documented experience working for or closely with TEA, a federal/state/local education agency, or an education vendor.
3	Preferred	Documented work experience with the requirements management software Modern Requirements.
2	Preferred	Experience supporting complaint and case management workflows, including intake, investigation, and resolution.
2	Preferred	Experience with educator certification processes, federal/state grant programs, or state funding programs.