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Job Title | Branch Support Admin |
Work Location |
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About You
Your focus is to provide retail administrative support to complete a customer’s journey from order up until delivery. You will need to liaise with external parties including customers and banks/FI as well as networking with internal stakeholders to complete the processes. Your direct report would be the designated Branch Operations, Assistant Managers.
Your Day-to-Day
Vehicle Handover & Inspection
● CCL Car Handover Checklist & Rejection Submission
● Conduct Pre-Delivery Inspections (PDI)
● Perform inbound and outbound inspections on all EC to EC transfer cars and update records accordingly.
● Vehicle Maintenance & Upkeep
● Prepare vehicles for test drives, including post-test drive inspections and required touch-ups.
● Puspakom B5 / B7 re-inspection is conducted within the stipulated timeline to prevent expiry.
● Coordinate Car Wash or USP. Update AppSheet.
Stock & Inventory
● Monthly stock counts to ensure vehicle inventory accuracy.
● Update CarTracker(C2B) before and after every collection to prevent discrepancies.
● Tag keys accurately based on vehicle number plates for easy tracking.
Dealer & Customer Collection Support
● Pre-collection preparation: Verify vehicle availability, park cars according to the Logistics team listing, and arrange transport from
branches to the yard.
● Conduct PDI during dealer car collection from the yard.
● Transport cars from yard to branch for dealer pickup.
● Receive and facilitate car handovers from different branches.
Vehicle Transfer & Logistic Coordination
● Work closely with the Logistics team to facilitate inter-branch vehicle transfers.
● Self-collect and arrange Value Car photoshoots, especially for East Malaysia (EM) branches.
● CMS transfer store requests and manage inbound/outbound movements through TMS (Transport Management System).
● Loading/unloading vehicles onto trailers for inter-branch movement. Update CarRetailer App.
Your Know-How
● Qualification in SPM / Diploma / Degree (in any discipline).
● Preferably candidates possess some level of Automotive Education.
● Minimum 2 years of experience working in the Automotive industry.
● A valid driving license with a clean record and willingness to travel.
● Ability to interact and communicate with individuals at all levels.
● Ability to multitask, prioritize effectively and think fast to resolve challenging situations.
● Ability to work independently as well as within a team to support each other.
● A quality-first mentality in upholding CARSOME' s fleet quality standards.
● Familiarity with the JPJ or Puspakom’s procedure will be a plus point.
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+603 2330 1515 carsome.my |
CARSOME SDN BHD (201401025864) KYM Tower, Level 9 No. 8 Jalan PJU 7/6, Mutiara Damansara 47800 Petaling Jaya, Selangor Malaysia |
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