Job title: Assistant Restaurant Manager
Department: Food and Beverage - Olive Tree Restaurant
Contract type: Permanent
Hours: 40 hours per week, over 5 days
Location: Newport, NP18 1HQ
ID: Req5025

Overview
Step into a leadership role within one of Wales' most renowned hospitality destinations. We are looking for an enthusiastic and motivated Assistant Restaurant Manager to join the team at our Olive Tree Restaurant, located within the iconic Celtic Manor Resort.
The Olive Tree is at the heart of our dining experience, offering guests exceptional service, outstanding food and an unforgettable atmosphere. This is an exciting opportunity for a hospitality professional who thrives in a fast-paced environment and is passionate about leading teams to deliver service excellence.
Working alongside the Restaurant Manager, you'll play a key role in inspiring your team, maintaining the highest standards and ensuring every guest enjoys a memorable dining experience.

Our ideal hero will have
Proven experience in a supervisory or management role within a quality food and beverage environment
Strong knowledge of food, wine and beverage service
A genuine passion for hospitality and creating exceptional guest experiences
Excellent leadership, communication and organisational skills
The ability to motivate, coach and develop team members
Experience working in a busy, high-volume operation whilst maintaining exceptional standards
A professional, approachable and positive attitude
Confidence in handling guest feedback and resolving issues effectively
A proactive approach with a keen eye for detail

Implementing our 'Yes, We Can' philosophy, you will
Deliver warm, engaging and memorable experiences for every guest
Support the Restaurant Manager with the day-to-day operation of the Olive Tree Restaurant
Lead, motivate and inspire the team to consistently exceed guest expectations
Assist with recruitment, onboarding, training and ongoing development of team members
Conduct regular coaching and performance conversations to help colleagues reach their full potential
Ensure the highest standards of service, presentation, cleanliness and food safety are maintained
Manage service periods effectively, supporting the team during busy trading times
Monitor guest satisfaction and respond positively and professionally to feedback
Maintain complete knowledge of, and ensure compliance with, all legislation relating to the sale of alcohol
Support the achievement of departmental targets through effective operational management

Be recognised and rewarded
As one of our Hospitality Heroes, you'll enjoy a range of excellent benefits including:
Access to career development and training opportunities from day one
Discounts on hotel stays and food and beverage across The Celtic Collection
Discounted leisure membership
Free virtual GP appointments
24/7 wellbeing support
NEST pension scheme
Social Club
Staff appreciation events
Monthly and annual colleague recognition awards

Grow with us
As a Celtic Collection employee, you'll be able to say:
I am equipped, trained and supported to do the best job I can
I am proud to be part of The Celtic Collection and would recommend it to others
I work in an inclusive, friendly, positive and constructive environment
I am encouraged to learn, grow and develop and to try new things in my role
I am thanked and recognised for the work I do, and my views and ideas are valued
I am crystal clear about our ambition and how I contribute to it every day

Recruitment information
We reserve the right to close this vacancy early if we receive a high volume of suitable applications. Therefore, we encourage you to submit your application as soon as possible.

In accordance with UK immigration legislation, all applicants must have the legal right to live and work in the United Kingdom. Successful candidates will be required to provide original documentation to verify their eligibility to work in the UK prior to employment, in line with Home Office guidance.

The Celtic Collection is committed to being an equal opportunities employer. We welcome applications from all individuals regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation. We strive to ensure a fair and inclusive recruitment process for all candidates .