Summary:
The Manager of Rail Revenue Collection & Compliance is responsible for overseeing the staffing, collection, compliance and audit processes related to rail revenue management. This includes ensuring accurate and timely collection of revenues, monitoring compliance with relevant regulations and policies, and implementing strategies to optimize revenue generation. The manager will lead a team of professionals, provide guidance and support, and collaborate with various stakeholders to achieve revenue goals and maintain compliance standards. Strong analytical, communication, and leadership skills are essential for success in this role.
Roles and Responsibilities
The specifications outlined are intended to present a descriptive list of the range of duties
performed by employees in this position. The specifications are not intended to reflect all duties
performed within the job.
Manages the Armored Car contract for the servicing of Ticket Vending Machines (TVMs) and develops reporting mechanisms to ensure that equipment is serviced and maintained per the determined schedule to minimize transportation costs and ensure maximum availability for customers.
Reconciles cash deposits with detailed POS reports along with internal & external systems; identifies and remedies all overs/shorts between deposits and sales.
Manages the operations and staff of the New York Ticket Receiver’s Office. Ensures NJ TRANSIT revenue is collected and secured in compliance with company policies and procedures.
Manages non-agreement staff in the audit of conductors and ticket office personnel to ensure compliance to revenue processes and procedures. Develops and implements technical auditing process, makes recommendations for improvements and follows-up on corrective actions.
Researches all discrepancies in Ticket Vending Machine (TVM) settlement process; identifies source of error, and forwards to appropriate agency for resolution. Tracks all open discrepancies and updates discrepancy files as issues are resolved.
Provides oversight of the management of the Cash Fare Receipt (CFRs) application to ensure stock issued to conductors is reconciled and accounted for accurately.
Represents NJ TRANSIT at hearings and investigations of non-compliant revenue employees. Responsible for ensuring such employees are held accountable and disciplined accordingly.
Manages vendor performance to ensure contract compliance, adequacy of contract specifications and any requirements for training or remedial action to support agency needs.
Assists other departments with investigations, employee performance issues as they relate to revenue handling, revenue policy, etc.
Develops and manages the production of revenue related reports to aid senior management with critical decision making.
All other duties as assigned.
Education, Experience and Qualifications
• Bachelor’s Degree in Business Administration or Accounting related field from a US Department of Education accredited
college or university
Knowledge and Skills:
• Six (6) years of progressively responsible applied experience in revenue collection and control,
auditing and compliance.
• Must include three (3) years of supervisory experience with rail agreement and non-agreement
personnel and working knowledge of Rail revenue policies.
At NJ Transit, you will enjoy a competitive salary and excellent benefits package:
§ Comprehensive Family Health Insurance – Medical, Prescription, Dental, Vision
§ Flexible Spending Account
§ Life Insurance
§ Paid Leave
§ Tuition Assistance
§ Pre-Tax Commuter Benefits Plan
§ Retirement Plans
· 401(a) - Retirement plan with a 6% employer contribution
· 401(k) - Retirement saving plan with up to an 3% company match
· 457(b) - Deferred Savings Plan
NJ TRANSIT is an Equal Opportunity Employer
Learn more about NJ TRANSIT! Sign up to receive an invitation to our next live information session at WWW.NJTRANSIT.COM/BEST
Salary Range: $90,000-$155,000