About TVS / Who are we?
TVS Motor Company is a reputed two and three-wheeler manufacturer globally, championing progress through Sustainable Mobility with four state-of-the-art manufacturing facilities in Hosur, Mysuru and Nalagarh in India and Karawang in Indonesia. Rooted in our 100-year legacy of Trust, Value, and Passion for Customers and Exactness, we take pride in making internationally aspirational products of the highest quality through innovative and sustainable processes. We are the only two-wheeler company to have received the prestigious Deming Prize. Our products lead in their respective categories in the J.D. Power IQS and APEAL surveys. We have been ranked No. 1 Company in /the J.D. Power Customer Service Satisfaction Survey for consecutive four years. Our group company Norton Motorcycles, based in the United Kingdom, is one of the most emotive motorcycle brands in the world. Our subsidiaries in the personal e-mobility space, Swiss E-Mobility Group (SEMG) and EGO Movement have a leading position in the e-bike market in Switzerland. TVS Motor Company endeavours to deliver the most superior customer experience across 80 countries in which we operate.
For more information, please visit www.tvsmotor.com.
Job Title / Role: 'To lead and accelerate the Sales Volume & Market Share growth of the TVS 3W passenger business in international markets, by defining and executing robust Sales strategies, relevant promotional schemes, implementing & improving retail finance schemes through distribution & finance channels. The role is pivotal in driving market expansion, institutional and retail sales penetration, and building a strong customer and channel ecosystem across IB to drive a profitable volume growth.
Department: International Business
Location: Bangalore
Role Description:
· Sales Operations Management
Strategize sales performance across Regions, achieve the Annual Business Plans ensuring increase in Volumes and Market share as per yearly and monthly objectives. Devise Promotional schemes & Network incentives to ensure achievement of objectives.
Drive retail, wholesale, and secondary sales efficiency through strong process adherence and dealer engagement.
Partner with Supply Chain and Production teams to ensure demand forecasting accuracy and timely product availability.
Channel & Network Development
Strategically plan and expand the dealer and sub-dealer network in alignment with market potential and customer coverage requirements. Ensure trained manpower is in place in the sales network to reach the desired Volums & M.S.
Evaluate and onboard new channel partners to ensure strong representation in key markets.
Strengthen dealer capability through structured engagement, regular training programs, performance management, and profitability improvement initiatives.
Customer & Market Insights
Track competitive activities, pricing, and market trends to identify business risks and opportunities.
Leverage data analytics and BI tools to drive informed sales decisions and performance visibility.
Ensure continuous improvement in customer satisfaction and brand loyalty through field feedback and corrective action.
Cross-functional Collaboration
Collaborate with IB divisional teams, Marketing, Service and Product Planning teams to ensure seamless execution of business & Sales strategies.
Partner with the Service team to enhance customer experience and aftersales support.
Work closely with Finance on pricing, contribution increment, credit control, and dealer profitability management
Education
'MBA / PGDM in Sales & Marketing or related field (preferred)
Experience
'10-15 years of experience in Automobile Sales, with at least 5+ years in a senior leadership role
Exposure to 3W/LCV/EV business will be an added advantage
Key result measures / metrices
'Market Share growth
'Sales Volume Growth
'Penetration & Institutional Sales Growth
'Network & Dealer Sales Manpower Growth
'Retail Finance Improvement
'Contribution improvement
Key Skills
Strategic thinking and execution
International market knowledge
Leadership and team management
Financial acumen
Negotiation and stakeholder management
Customer-centricity