Primary Responsibilities /Accountabilities/ Essential Functions:
- Oversee the ongoing management, evaluation, and optimization of university technology applications and associated business systems.
- Evaluate proposed applications for compatibility with existing systems, data governance requirements, and enterprise integration strategies prior to project approval.
- Analyze application data and integration requirements, including compatibility with Microsoft Fabric and other enterprise data platforms.
- Provide ongoing application lifecycle management, including functional roadmaps, system enhancements, utilization, and modernization planning.
- Serve as a primary liaison between university departments, application owners, stakeholders, and technology service providers.
- Coordinate and prioritize approved application development, enhancement, and integration requests with GCE and other technology service providers.
- Support application-level data governance, data quality, integrity, accessibility, and institutional reporting requirements.
- Perform business and financial analysis of applications, including licensing, utilization, total cost of ownership, return on investment, and cost optimization.
- Lead application steering activities in coordination with business owners and stakeholders to align ongoing decisions with institutional priorities.
- Other duties as assigned.
Equipment Used and Responsibility
- Enterprise application and database platforms
- Business intelligence, analytics, and reporting software
- Product management and business analysis platforms
- Financial analysis and technology management software
- Microsoft Office 365
Supervisory Responsibilities
Supervise assigned technology personnel and student workers. Coordinate application management and service delivery activities with university departments and external technology providers.
Experience/ Education
- Bachelor’s degree in information technology, information systems, computer science, business, or related discipline from an accredited institution.
- Minimum 5 years’ experience in IT, business systems analysis, application management, or related technology services.
- Minimum 3 years’ experience in a leadership or management role.
- Experience with enterprise applications, data integration, stakeholder coordination, and cross-functional technology initiatives.
- Experience with technology cost analysis, data governance, and product management preferred.
- Must pass preemployment background investigation.
Physical Requirements:
- Sitting: 6-7 hours a day
- Standing: 1-2 hours a day
- Walking: 1-2 hours a day
- Lifting: Occasionally
- Carrying: Rarely
- Pushing: Rarely
- Bending: Rarely
- Squatting: Rarely
- Kneeling: Rarely
- Climbing: Rarely
- Reaching: Occasionally
- Grasping: Frequently
- Fine Eye to Hand Coordination: Continuously
- Driving: Occasionally
- Work Environment: Office building on site. Branches are primarily outside, subject to variations in temperature and weather, equipment noise and dust.