Job Overview

Level Up is looking for a Sales Administrator who plays a key role in supporting the sales leadership team by overseeing sales operations, analyzing performance data, preparing reports, coaching team members, and implementing strategies that drive revenue growth. Working closely with the Senior Manager, this position ensures the efficient execution of sales initiatives, facilitates training and development programs, assists in resolving customer concerns, and helps maintain high levels of team performance. The ideal candidate is a proactive leader with strong sales experience, excellent organizational skills, and the ability to thrive in a fast-paced call center environment.

Key Responsibilities:

Provide sales leadership with regular coaching and mentoring across all areas in sales, performance and behavior

Identify areas for improvement through data analysis

Prepare and discuss performance evaluations and appraisals

Accomplish all daily, weekly and monthly reports and deliverables

Carry out day—to-day deliverables as designated by the senior manager

Develop strategies for selling of products and designing tactics through which maximum revenue can be earned

Create training materials and facilitate refresher courses

Assists the sales manager to resolve customer complaints and issues within the sales department for smooth functioning

Reports to: Senior Manager

Qualifications & Experience

At least 5 years’ sales experience in a call center environment is required

Minimum of two-year supervisory experience

Ability to coach and develop team members

Good technical skills in the use of Excel and CRM tools, Canva, Microsoft tools

Flexible and is able to quickly adapt to changing business needs and processes

Excellent communication skills, both written and verbal

Terms & Benefits Upon Regularization:

10 days Paid Time Off (PTO) prorated

Health Maintenance Organization (HMO)

Government Mandated Benefits: SSS, PhilHealth, Pag-IBIG.