Come and work with a passionate group of hospitality professionals with a great team vibe! 

We are looking for a fun, organised, positive, and experienced Reception Host Team Member with a passion to be able to deliver outstanding service to our valued guests.  You will have expert customer service skills and a “can do” attitude. Every single person in our team has the opportunity to grow and learn in every department while developing into our future leaders.

Work is on a rostered basis between the hours of 6.30am and 11pm Monday - Sunday.  Minimum guaranteed hours work per week 20.

So, are you?

• A hospitality professional with customer service and/or front office experience

• Have exceptional telephone manner and computer skills

• Totally customer care focused

• Pro-active

• Enthusiastic 

• Keen eye for detail

What we offer - 

• Supportive and fun team environment

• Reward and recognition schemes

• Team benefits

• Ongoing learning and development for your hospitality career

If this sounds like the role for you, we would love to hear from you.  The below summary job description explains your starting position if you are successful.

Position Title:

Reception Host 

Position Summary:

The Reception Host provides a professional level of customer service while maintaining the front desk duties, bookings, and customer service enquiries for Hotel DeBrett, working closely with all departments to deliver a high level of service and standards to our valued customers

Required Skills:

• Experience in a hotel/apartment front office environment

• Excellent communications skills

• Ability to work under pressure

• Experience of property management systems 

• Detailed orientated

• Excellent computer skills

• Able to work unsupervised

• Positive, team focused attitude

Person Specification:

• 1 - 2 years working in a frontline role within the accommodation sector.

• Ability to effectively manage time and prioritise.

• Good problem solving skills and experience.

• Customer service experience