Job Description
The Director of Institutional Effectiveness, Research and Assessment leads Eastern Iowa Community Colleges’ institutional research, assessment, program review, accreditation support, and data-informed improvement efforts. The Director oversees the collection, analysis, interpretation, and communication of institutional data and ensures information is accurate, accessible, and useful for decision-making. The position is responsible for the college’s institutional assessment plan and assessment framework, chairs the standing Assessment Committee, and supports development and reporting of institutional key performance indicators. This position is on-site in Davenport, IA. Excellent benefits package: Administrative salaried staff receive Paid time off annually starting at 20 days of vacation, 14 days sick, 2 days of personal time. In addition to paid holidays off, including a week in December. Summer Fridays off – shift rotation for those positions that require daily coverage Retirement plan with 9.44% employer contribution ( IPERS or TIAA option), employees contribute 6.29%, plus additional retirement options Health, vision, and dental coverage Employer paid & voluntary Life insurance Employer paid Long Term Disability insurance Tuition reimbursement for employees and dependents Flexible Spending Account options Professional development and education reimbursement benefits State employee discounts for cell phones, hotels, museums, etc. Employee Assistance Program To be considered for this position, applicants must be currently authorized to work in the United States on a full-time basis. EICC is unable to sponsor employment visas.
Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Prolonged periods sitting at a desk and working on a computer.
Required Qualifications
Master’s degree from an accredited institution in institutional research, education, higher education, assessment, statistics, data analytics, social science, or a related field. Professional experience in institutional effectiveness, institutional research, assessment, analytics, or a related area. Experience with institutional assessment, quantitative and qualitative research, and analysis of complex datasets. Experience developing reports, dashboards, visualizations, or executive-level presentations. Knowledge of research design, statistical analysis, assessment methodology, and data interpretation. Experience supporting accreditation, program review, or institutional reporting. Ability to manage multiple priorities and communicate effectively with technical and nontechnical audiences. Demonstrated commitment to accuracy, confidentiality, and responsible data use.
Preferred Qualifications
Five or more years of progressively responsible experience in institutional effectiveness, research, assessment, analytics, or higher education. Community college or higher education experience. Supervisory experience. Experience developing institutional assessment plans or frameworks. Experience with accreditation, IPEDS , state reporting, program review, or institutional effectiveness. Knowledge of Higher Learning Commission criteria and federal compliance expectations. Experience with Power BI, Tableau, SQL , R, Python, or comparable tools.
The Director of Institutional Effectiveness, Research and Assessment leads Eastern Iowa Community Colleges’ institutional research, assessment, program review, accreditation support, and data-informed improvement efforts. The Director oversees the collection, analysis, interpretation, and communication of institutional data and ensures information is accurate, accessible, and useful for decision-making. The position is responsible for the college’s institutional assessment plan and assessment framework, chairs the standing Assessment Committee, and supports development and reporting of institutional key performance indicators. This position is on-site in Davenport, IA. Excellent benefits package: Administrative salaried staff receive Paid time off annually starting at 20 days of vacation, 14 days sick, 2 days of personal time. In addition to paid holidays off, including a week in December. Summer Fridays off – shift rotation for those positions that require daily coverage Retirement plan with 9.44% employer contribution ( IPERS or TIAA option), employees contribute 6.29%, plus additional retirement options Health, vision, and dental coverage Employer paid & voluntary Life insurance Employer paid Long Term Disability insurance Tuition reimbursement for employees and dependents Flexible Spending Account options Professional development and education reimbursement benefits State employee discounts for cell phones, hotels, museums, etc. Employee Assistance Program To be considered for this position, applicants must be currently authorized to work in the United States on a full-time basis. EICC is unable to sponsor employment visas.
Physical Demands
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This would require the ability to lift files, open filing cabinets and bend or stand as necessary. Prolonged periods sitting at a desk and working on a computer.
Required Qualifications
Master’s degree from an accredited institution in institutional research, education, higher education, assessment, statistics, data analytics, social science, or a related field. Professional experience in institutional effectiveness, institutional research, assessment, analytics, or a related area. Experience with institutional assessment, quantitative and qualitative research, and analysis of complex datasets. Experience developing reports, dashboards, visualizations, or executive-level presentations. Knowledge of research design, statistical analysis, assessment methodology, and data interpretation. Experience supporting accreditation, program review, or institutional reporting. Ability to manage multiple priorities and communicate effectively with technical and nontechnical audiences. Demonstrated commitment to accuracy, confidentiality, and responsible data use.
Preferred Qualifications
Five or more years of progressively responsible experience in institutional effectiveness, research, assessment, analytics, or higher education. Community college or higher education experience. Supervisory experience. Experience developing institutional assessment plans or frameworks. Experience with accreditation, IPEDS , state reporting, program review, or institutional effectiveness. Knowledge of Higher Learning Commission criteria and federal compliance expectations. Experience with Power BI, Tableau, SQL , R, Python, or comparable tools.