Ringa Whakarite (Administration Assistant)
Kaikohe, Te Tai Tokerau Northland
Full Time, Permanent
ABOUT THE ROLE
Are you an organised, proactive, and people-focused administrator who thrives in a busy and rewarding environment? Ngāpuhi Iwi Social Services (NISS) is seeking an Administration Assistant to provide high-quality administrative support to our teams and contribute to the effective delivery of services to whānau across Te Tai Tokerau.
Reporting to the Pou Whakarite | Administration Team Lead, you will play a vital role in supporting the administration of contracts, coordinating workflows, and ensuring the smooth operation of core organisational functions.
As the first point of contact for service users, visitors, and incoming enquiries, you will represent NISS with professionalism, manaakitanga, and respect. You will help ensure that our values, kaupapa, and commitment to whānau wellbeing are reflected in every interaction and administrative process.
WHO WE ARE LOOKING FOR
You will be a highly organised individual with excellent communication skills, strong attention to detail, and the ability to manage competing priorities in a fast-paced environment. You will be comfortable working independently while also supporting a collaborative team culture.
Most importantly, you will share our commitment to serving whānau and supporting the vision and kaupapa of Ngāpuhi Iwi Social Services.
A high degree of confidentiality
The ability to produce high-quality documents in an accurate and timely manner
Ability to contribute to developing desk manuals and team knowledge base
High level of computer literacy
Interest in learning and self-development
Mana-enhancing behaviours and the ability to work within an iwi setting
A good level of emotional intelligence
Full fluency in te reo Māori is desired, but not essential.
KO WAI MĀTOU? WHO ARE WE?
Ngāpuhi Iwi Social Services (NISS) is a leading iwi social service provider committed to improving outcomes for whānau through holistic, culturally grounded support. Established to serve Ngāpuhi communities by Ngāpuhi people, NISS became a subsidiary of Te Rūnanga-Ā-Iwi-O-Ngāpuhi in 2006. Headquartered in Kaikohe, NISS is now one of the largest iwi social service providers in Aotearoa, delivering free and confidential services that empower individuals, strengthen whānau, and contribute to thriving communities.
NGĀ ĀHUATANGA KEI A MĀTOU – WHAT WE OFFER
Our kaimahi are knowledgeable, capable and passionate about working with whānau, hapū and Iwi. We support each other within a flexible working environment to allow the best services to support our community. Individual and collective wellbeing is important to us. With our combined skills and experience, you will have access to learning opportunities that will inspire and help you flourish. If you are enthusiastic about contributing to the wellbeing of whānau in need of support, apply today.
Important: To apply for this vacancy, you MUST be a New Zealand citizen, reside or have already secured the right to work in New Zealand, and therefore, hold a valid visa.