Co-ordinate with Collection agencies for process orientation.

  Maintaining Trackers for the discrepancies and cases. 

 Field visits for Problem resolutions. 

 Handling Critical cases and frequent visits to resolve the same. 

 Set DRRs for the agencies and FE and track them.  Swapping ECS mandate 

 Maintain Attendance Register of Agency. 

 Reconcile Money receipt books.

  Co-ordinate with bank for Financial Performance reports(FPR).

  Handling Agency report Audits.  Co-ordinate with agencies for referral cases.