The Manager – Security is responsible for the leadership, administration, and daily operation of the Hannibal Regional Healthcare System Security Department. This position ensures a safe and secure environment for patients, visitors, physicians, volunteers, and team members through effective security operations, workplace violence prevention, security technology management, investigations, regulatory compliance, and staff development.
The Manager develops and enforces security policies and procedures, supervises security personnel, manages physical security systems, oversees investigations of security-related incidents, and collaborates with hospital leadership, Risk Management, Human Resources, and local law enforcement to mitigate risk and protect organizational assets.
- Minimum five (5) years of progressively responsible leadership experience in healthcare security, law enforcement, military, corrections, public safety, or related field.
- Minimum three (3) years of supervisory or management experience.
- Valid driver’s license and clean driving record required
- IAHSS Basic Certification preferred
- IAHSS Advanced Certification preferred
- Experience conducting investigations and managing security operations preferred.
- Knowledge of healthcare security principles and best practices.
- Knowledge of CMS Conditions of Participation related to security.
- Knowledge of OSHA regulations pertaining to workplace violence and employee safety.
- Proficient computer skills including Microsoft Office and security software platforms.
- Excellent verbal and written communication skills.
- Strong leadership, coaching, and conflict resolution skills.
- Ability to perform criminal and administrative investigations.
- Ability to analyze security risks and develop mitigation strategies.
- Ability to develop and implement departmental policies and procedures.
- Ability to manage multiple priorities in a fast-paced healthcare environment.
- Ability to effectively communicate with physicians, leadership, staff, patients, visitors, and law enforcement.