Assistant Department Leader, Transportation Day Shift

The primary purpose of this position is to supervise the timely completion and excellent quality of work completed by Transportation/Customer Service Associates.  Frequent independent judgment is essential. The incumbent is also required to perform all tasks in a safe manner consistent with corporate policies and state and federal laws.

MAJOR DUTIES: The associate is responsible for the functions below, in addition to other duties as assigned:

1. Direct work assignments and assess staffing to meet department and overall DC objectives and metrics.
2. Provide leadership and coaching to associates within the department to ensure they are operating at peak performance.
3. Evaluate associate’s performance to assign additional training, materials and/or tools to perform their duties safely and with excellence.
4. Monitor all functions within the assigned department to ensure they are completed with quality and efficiency
5. Review the workflow of the department to ensure it meets planned expectations and resolve any issues that arise.
6. Regularly communicate workflow status and updates to Department Manager including department performance, operational objectives and associates’ issues as well as decisions made and solution implemented.
7. Authorize associate time and attendance to include the tracking and approval of work time, overtime, and time off. Manage planning and utilization of associate vacation time consistent with company policy.
8. Investigate, in partnership with the Safety Manager, all accidents and determine follow-up as required.
9. Coordinate all training to ensure compliance with all requirements for Safety, Regulatory, Quality, Human Resources, and other areas as per Rite Aid policy and procedure. Provide training as needed.
10. Occasionally assist associates to demonstrate the proper performance of their duties in a safe manner when and if needed.  This includes operation of Powered Industrial Trucks relevant to specific department operations and functions.

SUPERVISORY RESPONSIBILITIES:  This position assists the Department Manager with the direct supervision of associates within a specific department of the distribution center and carries out supervisory responsibilities in accordance with Rite Aid policies and applicable laws. Responsibilities include interviewing, hiring, training, directing, rewarding, and disciplining associates; appraising associate performance; resolving complaints; and understanding and communicating performance metric expectations. Meet regularly with the team for Continuous Process Improvement purposes.

OTHER SKILLS, ABILITIES, AND/OR TRAINING:

• Ability to work weekends and extended days on an occasional basis.
• Ability to work day or evening hours.
• Ability to pass drug test.
• Committed to providing customer service that makes both internal and external customers feel welcome, important, and appreciated.
• Ability to preserve confidentiality of information.
• Ability and willingness to move with purpose and a strong sense of urgency.
• Ability to organize and prioritize a variety of tasks/projects.
• Accuracy and attention to detail.
• Ability to organize and prioritize a variety of tasks/projects.
• Ability to organize and prioritize a variety of tasks/projects.
• Ability to work within strict time frames and resolute deadlines.
• Familiarity with industry/technical terms and processes is helpful.

QUALIFICATION REQUIREMENTS:  To perform this job successfully, the associate must be able to perform each essential duty satisfactorily (see attached).  High school diploma or general education degree (GED), plus one (1) year of supervisory experience; or equivalent combination of education and relevant experience.