Do you want to help make this world a better, safer place? Do you want to support the pharmaceutical industry in making better drugs and finding cures for diseases in a faster way? Helping the food industry to produce safer, more nutritious products? Helping logistics companies deliver products faster?
Do you have a technical background and are interested in working with different people in different industries to help them do their jobs more efficiently and effectively? If so, you might be interested in becoming a Field Service Technician. Or you are already one and are looking for a successful team with plenty of career opportunities to join? If this sounds interesting, join our team and become a Trusted Advisor for our clients in various industries. We may have the right job for you. Keep reading!
METTLER TOLEDO, the world's largest manufacturer of Product Inspection equipment and one of the leading suppliers of analytical instruments, has an outstanding opportunity for a team player to join our Service Team based in the head office in Hamilton.
METTLER TOLEDO is renowned for providing quality outcomes and outstanding customer service.
We have an outstanding opportunity for an energetic person to join us as a Field Service Technician. You will be trained to perform installations, service and calibrations on equipment used for quality control across a broad range of industries for our customer base throughout New Zealand.
Duties include, but not limited to:
Carry out installation, maintenance, commissioning and service of weighing and inspection equipment
Working flexible hours to meet the immediate needs of our customer base
Customer liaison to meet agreed service levels and response timeframes
Ensure compliance to the METTLER TOLEDO EH&S standards
Carry out service and repair to competitor brands, should the need arise
Participate in the call-out roster system once at the required technical competence
Work very closely with other departments to ensure a cooperative outcome
Actively seek opportunities for cross divisional selling
Produce accurate documentation and service records
Ensure that all tools and test equipment are properly maintained and calibrated
Skills Requirements:
Diploma-level qualification in electronic/electrical, mechanical or mechatronics or 3+ years relevant work experience required
Previous experience in Mettler Toledo equipment servicing and repair is highly regarded
Ability to apply an engineering aptitude to identify and solve problems – electrical/electronic, mechanical, IT and software applications
Ability to work independently and as part of a team
Excellent verbal and written communication
Flexibility and availability to travel interstate and regionally on a regular basis
Demonstrable experience of office and technical software (MS Word and Excel)
Valid Driver's Licence – essential
Ability to travel regularly on a nationwide basis
Our offering:
When you join, you will complete a comprehensive induction and training program and then you will start working directly in your own service area. In addition to working for a leading global supplier of precision instruments and service, with a name synonymous with innovation and quality, you will benefit from our Employee Value Proposition (EVP), including:
Fully maintained company service vehicle provided.
A competitive salary of $70,000 to $90,000 per annum, based on skills and experience, plus additional overtime earnings, with a minimum 40-hour work week.
A confidential Employee Assistance Program, providing access to professional mental health counselling services for yourself (with potential to extend to your immediate family).
Company-funded life insurance provided as part of our employee benefits package.
A paid annual community volunteer day supporting a local business in your area.
Access to our extensive employee reward and recognition program, giving you and your immediate family ongoing access to discounts (perks) across hundreds of major retail organisations in ANZ.
Ongoing access to an externally provided online wellness hub, giving you access to yoga/workouts, meditations, wellness webinars, hypnotherapies and many more online health and wellness resources.
Access to social and cultural events within the internal ANZ business as part of our wellbeing/culture calendar. This also includes an annual family day.
Ongoing support with professional development via regular touchpoints on agreed S-M-A-R-T and development objectives.
If you feel this is the role for you, click ‘apply now’ with a cover letter and your resume. We are looking forward to hearing from you!
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