About us

CLS is Australia and New Zealand's leading independent travel visa, document attestation and export document provider. We service all industries, from mining, engineering, professional services, government and more. We work together cross-functionally and throughout different branches and global partners, taking a hands-on approach to support each other and our customers. CLS is a well-established business, offering long-term stability and growth for the right candidates.

Qualifications & experience

• Relevant experience or qualification in Business, Administration etc.

• Prior working experience in an administrative/customer support position

• Minimum 5+ years of administrative/customer support experience required

• Proven ability to use the Microsoft Office suite

• Proven ability to problem-solve and have strong organisational skills

• Confidence to work collaboratively and autonomously

• New Zealand work rights required for this position

Tasks & responsibilities

• Provide exceptional customer service to clients while meeting company KPIs.

• Offer advice on appropriate visa classification according to company policies.

• No prior experience with visa/immigration services required as training will be provided

• Maintain communication with clients, suppliers, and related parties.

• Schedule services for clients.

• Handle vendor relations.

• This part-time role requires 26-30 hours per week

Benefits

• Permanent position in well-established company

• Great CBD location, access to public transport

• Annual salary review subject to performance evaluation

• Opportunities to grow within organisation

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